Computer Analyst

The Nebraska Medical CenterOmaha, NE
Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. As a Computer Analyst on our 2nd shift (4:00 p.m.–midnight, Thursday–Monday), you’ll play a vital role in monitoring and supporting the technology infrastructure that keeps Nebraska Medicine and UNMC operations moving around the clock. From monitoring servers, networks and system activity to processing files, supporting backups, troubleshooting basic hardware and software issues, and providing after-hours Help Desk support, you’ll be a key part of a team that ensures reliable technology operations in a complex healthcare environment. If you’re detail-oriented, comfortable following established procedures, enjoy troubleshooting and staying calm when issues arise, and have computer operations experience, this is an opportunity to build your skills while supporting technology that directly impacts patient care, research, education and the people who make it all possible.

Requirements

  • One-year direct computer operator experience required
  • High school diploma or equivalency required
  • Basic knowledge of mainframe and server operating systems, basic network infrastructure terminology, console monitoring and workstations required
  • Ability to be on call to cover during vacations and staffing shortages required
  • Valid driver's license required

Nice To Haves

  • Data Center operations experience for a large complex health care facility preferred
  • Knowledge of ServiceNow platform
  • ITIL experience

Responsibilities

  • Monitor and control computers, servers and network activity
  • Operate auxiliary equipment
  • Maintain records of output units and supply inventories
  • Assist in manipulating controls to rearrange sequence of job steps
  • Provide backup for other functions within the Data Center
  • Assist with server installations
  • Take phone calls for after-hours Help Desk support

Benefits

  • Up to $5,000/year in tuition assistance
  • 35% discount at Clarkson College
  • Career advancement opportunities with covered educational costs
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