Compute Technical Solutions Architect

Megaport • California, CA

2d • Remote

About The Position

Megaport is a global leader in Network as a Service (NaaS). Latitude.sh, now part of Megaport, provides dedicated bare metal and accelerated compute for high-performance, latency-sensitive workloads. As adoption grows in North America, we are expanding our technical expertise. As a Solution Architect, you will be the technical expert for Latitude.sh compute, supporting Megaport & Latitude Sales Teams. This role focuses on translating customer workloads into optimized compute architectures, guiding technical evaluations, and ensuring customers confidently adopt the right Latitude.sh solutions. You will collaborate with Compute Sales Specialists and Account Managers to qualify opportunities, remove technical blockers, design workload-specific compute solutions, and support customer onboarding for early success. You will be the primary advisor for customers needing to understand CPUs, GPUs, bare metal performance, storage profiles, or deployment patterns. This role is compute-first, with network considerations handled in partnership with Megaport’s network Solution Architects when relevant.

Requirements

• 4+ years in a technical customer-facing role (Solutions Architect, Sales Engineer, Professional Services Engineer, or similar).
• Strong hands-on expertise in bare metal compute, GPU/accelerated compute, server architecture, virtualization, and workload performance planning.
• Understanding of compute buying cycles, solution selling, and sizing for performance-intensive workloads.
• Knowledge of hybrid architectures, virtualization stacks, containerization, and provisioning workflows.
• Familiarity with networking fundamentals to situate compute solutions within broader architectures.
• Experience collaborating with network architects when connectivity impacts workload success.

Responsibilities

• Lead all compute discovery, architecture design, sizing, and performance mapping for customer workloads.
• Translate technical requirements into tailored bare metal, GPU/accelerated compute, and storage configurations.
• Deliver technical demos, workshops, whiteboarding sessions, and proofs of concept.
• Validate solution feasibility and ensure alignment with Latitude’s compute deployment model.
• Build architecture documentation that drives clarity and accelerates customer decision-making.
• Act as the technical compute specialist embedded into Megaport Sales Pods, supporting opportunity qualification and deep technical discussions.
• Bring credibility to conversations involving workload performance, scaling strategy, virtualization, containerization, or hybrid deployment models.
• Collaborate with Megaport Solution Architects when cloud connectivity or network design is relevant, ensuring a unified customer approach.
• Help Sales Executives position the combined Megaport + Latitude value proposition while staying anchored in compute expertise.
• Partner with Product and Engineering to relay customer feedback and influence roadmap direction.
• Work with Latitude Procurement and Operations to confirm server availability, GPU/CPU classes, and deployment timelines.
• Maintain accurate technical notes and solution details within CRM systems.
• Contribute to internal documentation, technical enablement materials, and repeatable solution patterns.
• Support customers through evaluations, pilots, and onboarding with hands-on technical guidance.
• Troubleshoot early-stage issues, validate workload performance, and ensure successful deployment.
• Provide a smooth handoff into long-term success with well-defined architecture documentation.
• Develop trusted customer relationships by understanding compute strategies and positioning Latitude.sh solutions effectively.
• Increase customer adoption and expansion of Latitude.sh’s infrastructure offerings across the territory through hands-on technical support.

Benefits

• Flexible working environment – a remote-first culture with coworking options available
• Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
• Motivated, inclusive team – work alongside industry experts and fresh talent
• Recognition programs – celebrate achievements with our Legend and Kudos award

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed