Compute Patching and Automation Senior Manager
About The Position
The Boeing Company’s Information Digital Technology & Security (IDT&S) organization is currently seeking a Compute Patching and Automation Senior Manager to join the team in North Charleston, SC; Kent, WA; Everett, WA; Seattle, WA or Tukwila, WA. As a compute patching & automation manager, you will play a vital role in supporting the Boeing Information Technology organization! In this key position you will leverage your extensive knowledge of leading enterprise server operating system infrastructure (physical and virtualized) and customer service to ensure server patching product offerings meet current and future internal consumer requirements, report success of automation, and respond to issues as they arise. In this role you can expect to utilize your unique skillset to manage agile teams of technology professionals while building rapport for server automation services across the business and acting as a spokesperson and key representative for the team’s products and services. If you are passionate about delivering automation in compute and ready to make a significant impact in a dynamic environment, we want you on our team. Help us shape the future of technology at Boeing and ensure our systems are primed for success!
Requirements
- Bachelor's degree or higher
- 5+ years of experience leading server technology, infrastructure and services projects (server hardware, operating systems, virtualization, middleware, and cloud enabling software.)
- 5+ years of experience with Operating Systems: Windows Server, RedHat Enterprise Linux, and Oracle Enterprise Linux
- 5+ years of experience supporting and/or working on any cloud related technology or solution
- 5+ years of experience with presenting information to leaders and external customers
- 5+ years of experience managing suppliers/vendors to deliver products and services
Nice To Haves
- Experience with operating system security concepts and controls
- Experience in automating processes, technology and compliance into a complete solution that can be consumed directly or by delivery teams
- Experience with multiple operating system patching technologies
- Experience supporting 24/7 operations
- Experience with developing visualizations in Tableau, Cognos, Excel, Power-BI, or other analytics and reporting solutions
- Experience with OpenText Server Automation
- Experience with OpenText Operations Orchestration
- Windows Server certifications
- Current cybersecurity certification (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA))
- Experience translating low-level problems into executive-level risk briefings and actionable plans
- Experience motivating and aligning disparate stakeholders to drive change and improve systems
- Experience with ServiceNow
- Experience with Microsoft SQL Server
- Experience with agile methodologies and project management practice
Responsibilities
- Lead and manage multiple agile teams of skilled technology professionals responsible for developing and testing operating system content, implementing changes to patching infrastructure, and creating new patching products and service offerings for internal consumers
- Recognize team accomplishments and monitor system performance, successes, and challenges
- Own and manage automation infrastructure vendor compliance
- Oversee sourced server patching system operations to ensure external service providers meet all requirements and participate in recovery planning and process improvements
- Serve as the primary point of contact and escalation for service providers regarding server automation issues
- Monitor and drive resolution of issues by coordinating appropriate handoffs to the correct teams and ensuring effective collaboration and timely customer solutions
- Resolve and escalate issues related to products, services, talent, and third-party providers
- Communicate team processes and procedures effectively to executives, prospective consumers, and cross-functional teams
- Identify opportunities to improve compute automation and the consumer experience at Boeing through collaboration with internal teams, processes, and external partners
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid time away from work
- unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
