Compute Administrator

City of Charlotte

21h•Onsite

About The Position

The Compute Administrator works at the direction of the Aviation Technology Infrastructure Manager in installing, configuring, monitoring, the security of compute technology throughout multiple networks and network platforms at the Charlotte Douglas International Airport. The position will be responsible for configuring, maintaining, and administering physical and virtual servers, Windows Server operating systems, Linux Server Operating Systems, continuous server replication, installing hardware and software upgrades and patches, and advanced troubleshooting. Additional responsibilities may include business continuity/disaster recovery planning and testing, administering systems such as VMWare vSphere, Nutanix, HPE VME, Active Directory/Group Policy, Azure/Office 365, etc., complex implementation projects, training or reviewing the work of lower levels in the career family, and providing Documentation for responsible systems. This position is on-call 7x24x365 as needed to respond to service-impacting conditions.

Requirements

High school diploma or equivalent and 7 years relevant experience OR Associates degree and 5 years relevant experience OR Bachelor's degree and 3 years relevant experience
Knowledge of: Administrative and clerical procedures, methods, and computer equipment
Basic PC based software applications, business software, and financial systems
A vast and wide array of technologies and how they can interact and collaborate between one another
Airport, Airline, Aviation operations and industry
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships at all levels of management
Strong verbal and written communication skills
Handling multiple tasks in potentially high-stress environments
Providing excellent customer service
Organization and time management
Collaboration and teamwork
Strong Troubleshooting and problem-solving techniques
Ability to meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Communicate clearly and concisely in written and verbal communication
Collaborate with other teams
Conduct research, prepare accurate records and reports.
Valid Driver’s License and the ability to qualify for City driving permit.
This position will be required to drive on the Airport campus to perform job responsibilities.
Federal background check is required.
Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.

Nice To Haves

At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Information Technology, Computer Science, or a related field
Three (3) to Five (5) years prior experience with information systems administration/management with focuses on many or all the following VMWare VSphere/Nutanix/HPE VME/ProxMox Hosted Cloud (Amazon AWS, Microsoft Azure, Google Cloud Platform) Active Directory/Group Policy Windows Server OS Administration Linux Administration (Preferable Red Hat, Ubuntu, or Oracle) Azure/Office 365 Firewall Devices (Preferably Palo Alto or Fortigate) Storage Area Network (SAN) or other Storage Technologies Networked device Management Network switch management Airport/Airline operations PCI and CIS Security standards for Servers
One of Comptia A+/Network+/Security+
Amazon AWS or Microsoft Azure Fundamentals
VMWare Cloud Foundation

Responsibilities

Responsible for project setup / contribution throughout the life of the projects.
Work closely with all departments and vendor(s) to ensure project details are current and up to date (e.g., project details, status, dates, etc.) to ensure data integrity is maintained and CLT’s large portfolio of projects is accurately tracked and well-managed.
Install, configure, and maintain VMWare vSphere / ESXI, Nutanix, HPE VME
Install, configure, and maintain physical server / storage infrastructure
Monitor system performance and resource utilization, as well as responding to alerts
Provide technical analysis and/or assistance in troubleshooting issues
Apply patches, updates, and firmware updates to server / storage systems.
Design, initiate, and drive server / storage strategies, architecture discussions, preventative maintenance plans, and technical analysis
Work with vendors to ensure optimal setup and configuration of server / storage environments and that appropriate support expectations are in place
Create and maintain server / storage-related operational policies and procedures
Comply with the approved standards, policies, and procedures within the culture of compliance that has been established
Design, consult, and provide documentation, diagrams, and informational tables associated with various server, storage, and other environments
Design and implement both physical and logical network implementations between compute resources and endpoints
Design, implement, and support multiple Redundant functionalities in a complex environment including High-Availability and Disaster-Recovery to ensure as close to 24/7 operation as possible.
Troubleshoot, and design network security implementations to ensure compute resources are given minimum levels of access needed
Assure proper access and permission assignments are granted to all user roles to ensure appropriate levels of security are maintained.
Assists both CLT and City of Charlotte I&T leadership with quality of data and project management reporting capabilities.