Comprehensive Scheduler I, Patient Access - Temple Faculty Practice

Temple University Health SystemPhiladelphia, PA

About The Position

The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors.

Requirements

  • High School Diploma or Equivalent Required
  • 1 year experience working in a medical setting or in a relevant customer service role Required

Nice To Haves

  • Bachelor's Degree in a Healthcare related program Preferred
  • General Experience with the TFP scheduling system and EPIC Preferred

Responsibilities

  • Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions.
  • Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care.
  • Participates in all scheduling functions related to telehealth.
  • Serves as in house registration experts.
  • Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met.
  • Works with their manager to build relationships with administration and outside scheduling / messaging vendors.
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