Complimentary Services Attendant

JDV Hotels•Portland, OR
•Onsite

About The Position

Our Brand New Hyatt House Hotel is looking for a Complimentary Services Attendant to join our growing team! At our hotel, we believe every great day starts with a warm welcome, a delicious breakfast, and genuine hospitality. As a Complimentary Services Attendant, you'll help create memorable experiences by ensuring our guests enjoy fresh, inviting food and beverage offerings in a clean, comfortable, and welcoming environment. From setting up our complimentary breakfast and evening social to supporting our café, The Hollow , you'll play an important role in making every guest feel at home. If you enjoy connecting with people, take pride in presentation, and thrive in a fast-paced environment, we'd love to have you on our team!

Requirements

  • A positive attitude and a passion for hospitality.
  • Excellent customer service and communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Ability to stand and walk for extended periods and lift up to 30 pounds.
  • Flexibility to work mornings, evenings, weekends, and holidays as business needs require.
  • High School Diploma or equivalent required
  • Must be able to read and write in English

Nice To Haves

  • Previous food service, café, restaurant, or hotel experience is preferred but not required—we're happy to train the right person!

Responsibilities

  • Provide friendly, genuine service by greeting guests, answering questions, and anticipating their needs.
  • Prepare, set up, replenish, and break down the complimentary breakfast and evening social.
  • Support daily operations of The Hollow , including food and beverage preparation, stocking, merchandising, and guest service.
  • Maintain clean, organized, and inviting dining and café areas throughout each shift.
  • Monitor food quality and presentation while following Hyatt brand standards and food safety guidelines.
  • Ensure all food and beverage items are fresh, well-stocked, and attractively displayed.
  • Maintain cleanliness of kitchen, storage, serving, and dining areas.
  • Operate kitchen and café equipment safely and report maintenance concerns promptly.
  • Follow all health, safety, sanitation, and alcohol service requirements, where applicable.
  • Work collaboratively with teammates to create a positive, welcoming environment for guests and one another.
  • Perform other duties as assigned.

Benefits

  • Every interaction matters. Whether you're brewing the first cup of coffee, keeping the breakfast buffet looking its best, or welcoming guests into The Hollow for a quick snack or beverage, you'll help create the thoughtful moments that turn a stay into a memorable experience. Come bring your energy, personality, and passion for service—we can't wait to welcome you to the team!
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