Compliance Specialist (Amazon Marketplace)
About The Position
At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us. When Amazon suspends a listing over a labeling claim, an ingredient flag, or a policy violation, revenue stops that day. We're looking for an eCommerce Compliance Specialist to work those cases end to end: research the requirement, build the argument, write the appeal, and get our brands back online. This is hands-on marketplace compliance, not policy administration. It's a specialized skill set with very few places to learn it properly, and you'll learn it directly from our Director of Compliance. If you want your next move to mean more — more ownership, more growth, and more impact — we would love to meet you!
Requirements
- 1+ years in eCommerce, marketplace operations, regulatory affairs, or compliance
- Hands-on Amazon Seller Central experience, which counts more here than a compliance job title
- Ability to read a regulation or policy page, work out what it actually requires, and explain it to a non-expert
- Strong persuasive and technical writing, often under a word limit and to an automated audience
- High accuracy on high-volume, detail-heavy documentation work
- Comfort managing competing deadlines across multiple clients without losing track of anything
- Sound judgment and discretion with confidential information
- Strong Excel and Google Sheets skills
- Bachelor's degree in Business or a related field, or equivalent work experience
Nice To Haves
- Amazon Account Health or Brand Registry experience
- Background with 3P sellers, aggregators, or an Amazon agency
- Exposure to FDA or EPA regulated categories (supplements, cosmetics, OTC, pesticides)
- Plans of Action you wrote that were accepted
- Experience with Asana, Monday.com, or similar
- Comfort working in AI-assisted workflows and a willingness to adopt emerging automation tools
Responsibilities
- Open, manage, and drive Amazon Seller Support cases through to resolution
- Draft Amazon appeals, Plans of Action, and the documentation that makes them land
- Research laws and regulations governing how consumer goods are advertised, labeled, and sold, including FDA and EPA requirements
- Translate regulatory and Amazon policy language into clear guidance our brand teams can act on
- Serve as the point of contact for compliance questions from Brand Management, Advertising, Catalog, and our clients
- Track federal and state policy changes and flag portfolio risk before it becomes a case
- Spot the patterns behind repeat violations and build the fixes that prevent them
- Manage daily deliverables across multiple clients and categories, meeting accuracy and turnaround standards
Benefits
- Comprehensive medical coverage, choose from multiple plans through Anthem Blue Cross
- Dental & vision, including orthodontia and annual exams
- Pet benefits, savings on vet care, products, and services
- Paid Vacation, accrue 120 hours a year, with rollover
- Paid holidays and sick time
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
