Compliance Senior Manager

Wise • Austin, TX

7d

About The Position

Wise is looking for a Compliance Senior Manager to join their North America Regulatory Oversight Compliance team. This role is crucial for managing compliance-related issues and risks throughout their lifecycle. The successful candidate will partner with cross-functional teams to enhance the issue management framework, ensuring Wise remains compliant during its scaling phase. Responsibilities include tracking and trending issues, creating and communicating metrics to senior management, and collaborating with product, operations, and leadership teams to embed compliance into all aspects of the business. The role is ideal for someone passionate about scalable and transparent compliance systems at the intersection of technology and financial services regulation.

Requirements

• 7+ years of experience in Risk, Compliance (2LoD), or Internal Audit within the fintech or banking sectors.
• Knowledge of application state and Federal regulations, including but not limited to Regulation E, UDAAP, UCC 4A.
• Expertise in Issue Management lifecycles, including Root Cause Analysis, Corrective Action Plans, and validation testing.
• Proficiency using Jira and Audit board for tracking regulatory findings and workflow automation.
• Strong data visualization skills (e.g., Looker or excel) with the ability to design executive-level dashboards and define Key Risk Indicators (KRIs).
• Direct experience working with internal cross-functional stakeholders including product, operation, finance, legal, and people teams.
• Communicating effectively with external stakeholders including auditors and regulators.
• Very detail oriented.
• Strong research and analytical skills.
• Excellent written and verbal communication.
• Highly organized and proactive.
• Experience (or interest) in working at a fast-paced internet, technology, or financial services companies in risk or compliance.
• Willing to travel, as Wise offices are located across different countries; and Legally authorized to work in the U.S.

Nice To Haves

• CAMS, CRCM or other relevant compliance certification.
• Experience using Confluence, Jira, or GRC tools for policy management.
• Exposure to Canadian regulatory requirements (RPAA, FINTRAC).
• Experience working in a product-led or tech-first company.
• Paralegal certificate or equivalent experience in a legal support function.

Responsibilities

• Ownership of the Issue Management Process: Track and trend all issues from issue identification, to issue closure/validation and remediation.
• Metrics and Reporting: Create metrics and reporting regarding issues in order to track timely completion rates and communicate issues with Senior Management.
• Develop an Issue Management procedure specific to NorthAm: create a procedure to outline all steps needed to create an issue, track an issue, close an issue, validate and remediate an issue.
• Conduct Root Cause Analysis: Support Compliance in conducting root cause analysis to determine why specific issues arise.

Benefits

• Global technology company
• Mission-driven organization
• Opportunity to work at the intersection of tech and financial services regulation
• Diverse and inclusive team environment
• International team
• Opportunity for career progression

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed