Compliance Professional 2 - Sales

Humana

4d • $65,000 - $88,600 • Hybrid

About The Position

The Compliance Professional 2 ensures compliance with governmental requirements. The Compliance Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Compliance Professional 2 supports the execution of key compliance and quality initiatives that help safeguard regulatory integrity and promote positive beneficiary experiences. Working alongside senior compliance professionals, this role contributes to the successful delivery of compliance monitoring activities, audit support efforts, quality assurance programs, and operational oversight initiatives. As an integral member of the compliance team, the Compliance Professional 2 coordinates activities that influence organizational readiness, quality performance, and risk mitigation efforts. Responsibilities include supporting call monitoring and quality review programs, performing agent and contracting quality assessments, preparing reports and compliance documentation, assisting with audit and examination responses, tracking corrective actions, and supporting special projects that advance compliance program objectives. The ideal candidate thrives in a highly collaborative environment, demonstrates exceptional attention to detail, and enjoys working on projects that require accuracy, accountability, and cross-functional coordination. This role offers the opportunity to contribute to impactful initiatives, gain visibility across the organization, and develop deep expertise in compliance operations and quality oversight programs.

Requirements

• Bachelor's degree
• 2+ years of experience in compliance, quality assurance, auditing, operations, healthcare administration, or a related field.
• Demonstrated ability to manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail.
• Strong analytical and organizational skills, including the ability to identify issues, track outcomes, and maintain documentation.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams and stakeholders.

Nice To Haves

• Graduate Degree
• Experience supporting compliance monitoring activities, audit responses, regulatory reviews, or quality assurance programs.
• Experience developing reports, tracking metrics, or analyzing data to support compliance and operational improvement initiatives.
• Experience coordinating projects, tracking deliverables, or supporting cross-functional initiatives involving multiple stakeholders.

Responsibilities

• Supports the execution of key compliance and quality initiatives.
• Contributes to the successful delivery of compliance monitoring activities, audit support efforts, quality assurance programs, and operational oversight initiatives.
• Coordinates activities that influence organizational readiness, quality performance, and risk mitigation efforts.
• Supports call monitoring and quality review programs.
• Performs agent and contracting quality assessments.
• Prepares reports and compliance documentation.
• Assists with audit and examination responses.
• Tracks corrective actions.
• Supports special projects that advance compliance program objectives.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level