Compliance Operations Manager

PrePass•Phoenix, AZ

About The Position

The Compliance Operations Manager is responsible for building, scaling, and leading PrePass operations for our Compliance Offerings. This leader will design systems, processes, and a high-performing team to support fleet compliance, drive compliance, drug & alcohol programs, and ongoing audit readiness. The role is critical to reducing risk and enabling scalable growth for our customers. This position is ideal for someone with hands-on experience in transportation compliance who thrives in building new teams, is organized, and process driven.

Requirements

5+ years of experience in trucking, logistics, or fleet compliance
Strong knowledge of FMCSA, DOT, and safety regulations
Experience managing compliance programs (driver, fleet, or D&A)
Experience leading or building teams
Strong operational and process design skills

Nice To Haves

Experience executing a compliance strategy
Experience with compliance platforms
Experience managing audits or regulatory reviews
Knowledge of IFTA, IRP, and multi-state operations
Bachelor’s degree in Logistics, Business, or related field

Responsibilities

Build and lead a compliance operations team (driver compliance, D&A, fleet compliance)
Develop SOPs and scalable workflows for all compliance processes
Establish KPIs and reporting for compliance performance
Oversee the Driver Qualification File (DQF) program and ensure completeness and accuracy
Ensure all drivers in the program meet CDL, medical certification, and FMCSA requirements
Build and optimize onboarding workflows for owner-operators and company drivers
Manage MVR checks, background verifications, and prior employer inquiries
Own the PrePass D&A consortium program in compliance with FMCSA regulations
Manage random testing pool, pre-employment, post-accident, and reasonable suspicion testing
Ensure compliance with the FMCSA Drug and Alcohol Clearinghouse
Manage third-party administrators (TPAs) and testing vendors
Maintain accurate records and ensure audit readiness
Build dashboards and reporting for compliance metrics and risk indicators
Identify gaps and drive continuous improvement initiatives in FD360

Benefits

Medical, dental, and vision insurance that start on date of hire
Paid Time Off, to include vacation, sick, holidays, and floating holidays
Paid parental leave
401(k) plan with employer match
Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)
Tuition Reimbursement Program
Voluntary benefits, to include, but not limited to Legal and Pet Discounts
Employee Assistance Program (available at no cost to you)
Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees
Community Give-Back initiatives
Culture that focuses on employee development initiatives
Company-wide bonus and commission plans