Compliance Officer

YES Communities • Jacksonville, FL

18h • $19 - $22

About The Position

The Compliance Officer identifies, addresses, and formally documents community violations involving home inventory, yard maintenance, and common areas, in accordance with company and municipal and state requirements. The role requires professionalism and quality customer service when addressing resident complaints and concerns, and communicating community rules and regulations to residents. The Compliance Officer also helps ensure that office and maintenance operations meet applicable guidelines and expectations.

Requirements

• High school diploma or equivalent.
• Excellent oral and written communication skills.
• Self-motivated and independent, with the ability to work with minimal supervision.
• Computer skills, including use of Microsoft Office software products.
• Customer service skills.
• Basic maintenance experience.

Responsibilities

• Identify community violations involving home inventory, yard maintenance, and common areas.
• Conduct inspections of home sites as directed by the Community Manager and verify that homes are properly maintained.
• Follow up with residents about the condition of homes and community amenities.
• Prepare and deliver correction notices to residents, and maintain updated reports on the readiness of home sites and common areas.
• Conduct follow-up assessments related to monthly inspections and work orders for home sites and common areas.
• Ensure compliance with municipal and state agency requirements related to community environmental concerns.
• Provide professional customer service and assist the Community Manager in resolving resident complaints and concerns.
• Communicate community rules and regulations to residents as needed.
• Help ensure a safe work environment in the maintenance department and for assigned contractors, as directed by the Community Manager.
• Inspect company assets and document inspections to support accountability and proper operation.
• Perform additional duties as assigned by the Supervisor; duties may change as deemed appropriate by Management.

Benefits

• Competitive salary and bonus plan.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Life insurance.
• 401(k) with company match.
• Long- and short-term disability insurance.
• Unique and vibrant company culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED