Compliance Officer

YES Communities•Jacksonville, FL

1d•Onsite

About The Position

In this role, you will help Identify, address, and formally document violations within the community involving home inventory, yard maintenance, and common areas in accordance with both company and municipal/state requirements. You must be able to maintain a high level of professionalism and provide quality customer service in resolving resident complaints and concerns. You will regularly communicate to resident’s the community rules and regulations, as needed. And as part of the team, you will be relied upon to ensure that the working conditions within the office as well as the maintenance group meets all guidelines and expectations throughout the day.

Requirements

Excellent oral and written communication skills
Must be self-motivated, independent and able to work with minimal supervision
Computer Skills including Microsoft Office software products
Customer service skills
High School Diploma or equivalent
Basic Maintenance Experience

Responsibilities

Identify violations within the community involving home inventory, yard maintenance, and common area
Conduct inspections as directed by the Community Manager of home sites, ensuring homes are properly maintained by residence
Communication with residents in person and in writing concerning condition of homes and the community amenities
Preparing and delivering corrections notices to residents, maintaining update reports of readiness of home sites and common area
Manage any site violations in Sight Plan as directed
Track all site violations for community management
Follow-up assessments of monthly inspections and work orders of home sites and common area
Ensure Municipal and State Agency requirements are in compliance surrounding community environmental concerns
Provide professional and good customer service assisting the Community Manager to resolve resident complaints and concerns
Communicate to resident’s the community rules and regulations, as needed
Ensure a safe work environment is adhered to in the maintenance department and contractors assigned, as directed by the Community Manager
Ensure company assets are maintained via inspections documented for accountability and proper operation
Additional duties as assigned by Supervisor
Duties subject to change, as deemed appropriate by Management