Compliance Officer

NECSWS

1d

About The Position

NEC Software Solutions is seeking a self-motivated Compliance Officer to work with hospitals in an assigned remit, providing guidance, training, and support. The role focuses on monitoring hospital compliance against customer targets, identifying opportunities for improvement, recommending best practices, and creating escalation paths. It is focused on the health industry and is not related to legal, financial, GDPR, or governance compliance. Full training is provided. The position can be remote or hybrid, subject to location.

The officer takes ownership of hospital units in relation to NEC’s Registry contracts. This includes monitoring and analysing performance, managing improvement plans, reporting progress, training users, supporting data quality, resolving queries, attending events, participating in user acceptance testing, and maintaining hospital contact records. Candidates must demonstrate a pre-existing right to work and travel within the UK. Offers are subject to satisfactory vetting and reference checks; a DBS check may also be required depending on the role.

Requirements

• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.
• Able to self-motivate.
• Able to work both as part of a team and independently.
• Excellent communication skills.
• Good problem-solving and issue-investigation skills.
• Able to work under pressure.
• Able to manage and prioritise workload effectively.
• Able to work flexibly when required.
• Attention to detail.
• Able to deliver presentations to a wide range of audiences.
• Full UK driving licence and access to a car.
• Must demonstrate a pre-existing right to work and travel within the UK; documentary evidence will be required.

Nice To Haves

• Knowledge of GDPR and data protection rules.
• Experience within the healthcare industry.
• Experience in a compliance-related role, excluding finance and insurance.
• Ability to analyse statistics and make informed decisions based on available data.

Responsibilities

• Take ownership of allocated hospital units in relation to functions associated with NEC’s Registry contracts.
• Monitor KPIs and analyse unit performance statistics using centralised data tools.
• Identify poor-performing units and manage them through improvement and escalation plans.
• Provide detailed, accurate, and timely progress reports internally and to clients.
• Support units through the data-entry training process.
• Develop a deep understanding of Registry data and applications and use this knowledge to train the user community.
• Present information to stakeholders, upon request, about NEC Registry applications, the data, and how it is calculated, interpreted, and presented.
• Act as a liaison and provide two-way support between hospitals in the assigned remit and the NEC Data Quality team.
• Manage and resolve queries logged for assigned hospitals using the NEC incident management system.
• Identify frequently asked questions and document them in the shared repository.
• Attend regional and national events representing NEC and its customers’ services.
• Participate in user acceptance testing of Registry output services, including systems and reports.
• Maintain and update the contacts database with staff changes at assigned hospitals.
• Keep knowledge of procedures and policies relevant to the post up to date.

Benefits

• Private medical cover funded by NEC for employees, with the option to add family members at an additional cost.
• 25 days of paid holiday, with the option to buy or sell holiday.
• Life assurance cover of four times basic salary funded by NEC, with the option to increase cover at an additional cost.
• Group Pension Plan with employer contributions up to a maximum of 8.5%.
• A selection of flexible benefits to suit individual needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed