Compliance Officer III

Commonwealth of Massachusetts • Boston, MA

20h • Onsite

About The Position

This position assists the Director of Safety and Security in overseeing duties related to the Metro Boston Security Team Specialist Department, Metro Boston Transportation services, and Materials Management. The role involves direct supervision of Security Team Specialist supervisors, the Inventory Control Coordinator, and the Chauffeur. The Compliance Officer III is responsible for enforcing safety and security regulations, access control, and parking regulations. This role also involves collecting and analyzing data related to safety, security, and incident reporting, providing reports to Area Leadership, and assisting with emergency management plans, including conducting disaster and fire drills and ensuring proper documentation.

Requirements

• Ability to work with patients in a respectful and humane manner.
• Ability to use investigative techniques to obtain information.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Capacity to make decisions and act quickly in dangerous or emergency situations.
• Ability to analyze and determine the applicability of data, to draw conclusions and make recommendations.
• Knowledge of Police Administration and techniques of supervision.
• Knowledge of criminal law and police rules and regulations.
• Ability to exercise discretion in handling confidential information.
• Four years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work.
• A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Nice To Haves

• Bilingual or multilingual fluency.
• Experience in Emergency Management.
• Experience in Joint Commission and CMS accreditation compliance.
• Experience in Health and Safety compliance.
• Experience in providing trainings.

Responsibilities

• Coordinates and monitors activities of the Security Team Specialist department, Materials Management, and Transportation services.
• Provides direct supervision of Security Team Specialist IIs, Inventory Control Coordinator, and Chauffeur.
• Ensures compliance and accuracy of all monthly reports such as felony report, vehicle mileage report, security report and overtime database.
• Responsible for all ordering of all Security Team Specialist Uniforms, equipment, and transportation supplies.
• Maintains the uniform supply room and the two-way radio communication system for Fuller.
• Responsible for oversight of documentation of personnel related duties involving Security Team Specialist, Materials Management, and Transportation departments.
• Responsible for ensuring the timely completion of IT, HR and Area expectations regarding onboarding and offboarding tasks of supervisee team to make sure all processes are completed.
• Assists in efforts to promote, reinforce and model the Department and Area’s commitment to Race, Equity and Inclusion to support safe, respectful and healthy workplace and treatment environments for people served and staff in state-operated and vendor run programming.
• Develops, implements, and monitors safety policies for the facility.
• Ensures that Security Alarm Systems such as the panic, intrusion, surveillance cameras and access control systems are maintained.
• Responsible to coordinate and maintain key control.
• Attends all annual DMH mandatory in-service trainings.
• Maintains liaison with various private, local, state, and federal agencies.
• Takes the lead collecting and analyzing data for security and transport issues to include incident reporting/debriefing, etc.
• Coordinates with the Supervisors to ensure all Security Team Specialists, Inventory Control Coordinator, and Chauffeur complete mandatory trainings.
• Maintains Narcan supply for all Metro Boston Area sites, collects Narcan protocols for all sites and ensures STS AED is in compliance.
• Provides Annual Narcan and AED protocol checks for compliance and safety purposes.
• Responsible for oversight of all emergency management plans.
• Sorts, reviews, files the STS daily paperwork and bring forth incidents or issues to Director’s attention.
• Reviews and analyzes department data to determine progress and effectiveness and make recommendations for changes in procedure as needed.
• Assists Director of Safety and Security with site emergency plans and HHAN support.
• Assists Director of Safety and Security with maintaining Office of Vehicle Management compliance.
• Develops, implements, and coordinates ADA regulations for the facility.
• Responsible to review all Security Team Specialists incident reports and follow-up with appropriate persons.
• Performs other related duties, as required, or assigned.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level