Compliance Manager, Clinical Quality Assurance Oversight

Thermo Fisher Scientific•Morrisville, NC
•$95,000 - $140,000•Remote

About The Position

PPD, the Clinical Research business of Thermo Fisher Scientific is hiring for a Compliance Manager in our global Clinical Quality Assurance group. This is a home-based role for qualified candidates in the US- east coast or central time zone (band 7). The role involves providing Clinical Quality oversight and support for clinical study teams, acting as a dedicated Quality contact for clients, and partnering with Operations to establish a consistent Quality culture. The Compliance Manager will provide directions and recommendations for issue avoidance and maintain continuous awareness of quality events, audits, and inspections, escalating appropriately to minimize client impact. Additionally, the role focuses on enabling and facilitating Quality Risk Management by preparing and analyzing QA-related Key Quality Indicators for emerging trends and potential risks, promoting compliance with client-specific requirements, and incorporating quality insights into operational lessons learned. The position also drives support Partnership Governance by co-chairing Joint Quality Councils and presenting quality metrics/trends to stakeholders.

Requirements

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Previous compliance and quality experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years’ experience)
  • Working knowledge of Good Clinical Practices (GCP)
  • CRO/Pharma industry experience required
  • Proven experience in building strong team and stakeholder relationships.
  • In‐depth knowledge of all Clinical Trial related FDA and EU regulations and ICH Guidelines.
  • Strong knowledge of Clinical Development processes according to Good Clinical Practices (GCP) and regulatory requirements.
  • Ability to motivate and educate clinical study teams on clinical quality aspects.
  • Ability to translate quality culture and ways of working to study teams.
  • Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
  • Able to work upright and stationary for typical working hours.
  • Ability to use and learn standard office equipment and technology with proficiency.
  • Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
  • Must be legally authorized to work in the United States without sponsorship.
  • Must be able to pass a comprehensive background check, which includes a drug screening.

Nice To Haves

  • In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Responsibilities

  • Provide Clinical Quality oversight and support for clinical study teams.
  • Dedicated, single point of Quality contact for client
  • Partners with Operations to establish a consistent Quality culture across clinical trial studies or portfolio
  • Provide directions and recommendations for issue avoidance
  • Continuous awareness and periodic review of QE/SSM/SB/sPIP/Audit/ Inspections
  • Escalate appropriately to Client Quality/Quality Partner/Strategic Alliance Lead/bPL/PDL/OD to minimize client impact and improve outcomes
  • Prepare and analyze QA-related (e.g., QE, Audit, inspection) Key Quality Indicators for emerging trends and potential risks to mitigate/prevent issues
  • Promote compliance (i.e., timeliness, consistency, and accuracy) of client-specific requirements related to quality events / audit/ inspection responses
  • Incorporate quality insights into operational lessons learned and promote awareness across the portfolio.
  • Co-chair Joint Quality Councils and be available to contribute to other governance meetings
  • Present quality metrics/trends and discuss potential resolution as required with relevant stakeholders

Benefits

  • Variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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