Compliance Manager

SOAR365•Richmond, VA

About The Position

Play a critical role in protecting integrity, quality, and accountability across a mission-driven organization. The Compliance Manager supports SOAR365's commitment to ethical operations and high-quality services by ensuring compliance with federal, state, and local regulations, as well as accreditation standards. This full-time role is ideal for an experienced compliance or quality professional who thrives on complex problem-solving, collaboration, and continuous improvement. You'll work closely with executive leadership and serve as a trusted resource across the organization, stepping into a leadership role when the Vice President of Compliance is unavailable. Who We Are: SOAR365 For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive. We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Requirements

Master's degree in a human services, rehabilitation, healthcare administration, public administration, or related field; a bachelor's degree may be considered with significant relevant experience
3-5 years of experience in compliance, quality management, or a related role, with a strong preference for experience supporting individuals with developmental disabilities
Deep understanding of regulatory and accreditation standards (such as AbilityOne, CARF, Medicaid, DBHDS, HIPAA, and ACA)
Excellent written and verbal communication, analytical, and relationship-building skills
Ability to work independently
Maintain confidentiality
Supervise others
Provide regulatory guidance to leadership
Valid Virginia driver's license with an acceptable driving record
Proficiency with electronic health records and evolving technology

Responsibilities

Assisting the Vice President of Compliance & Chief Compliance Officer in implementing and maintaining effective compliance systems across SOAR365
Reviewing external regulatory and accreditation requirements
Developing and updating internal policies and procedures
Designing, conducting, and reporting on internal audits
Leading cross-functional teams to prepare for external audits
Serving as a liaison during accreditation and regulatory reviews, coordinating documentation, responses, and corrective action plans
Reviewing and reporting incidents
Conducting investigations related to fraud, waste, or abuse
Performing data analysis and reporting
Supporting regulatory training efforts
Supervising interns or compliance staff as needed
Participating in on-call rotations for reporting requirements
Supporting special projects
Attending professional development activities
Ensuring confidentiality and HIPAA compliance at all times