Compliance Manager

Catholic Charities Eastern Washington•Spokane, WA

13d•Onsite

About The Position

The Compliance Manager is responsible for the day-to-day management of the affordable housing compliance function, including supervision of staff, execution of compliance processes, and ensuring adherence to all regulatory requirements. This role supports the Director of Compliance by translating regulatory requirements into operational practices and maintaining consistent compliance performance across the portfolio.

Requirements

5+ years of affordable housing compliance experience (e.g., Section 8/202/811, LIHTC, Bond, USDA RD 515 multilayered programs preferably in Washington State).
1-3 years of supervisory experience required.
Effective communication skills: ability to interface effectively and professionally with executives, owners, asset managers, agency representatives and department staff.
Experience reviewing, interpreting, and applying government regulations.
Strong skills with multi-tasking and can complete multiple projects with different deadlines.
Proficient with Microsoft Office Suite (advanced excel functions).
Must be willing to travel.

Nice To Haves

Bachelor’s degree in business or equivalent related field preferred.
COS, BOS, AHM, HCCP or other widely known affordable housing compliance certifications preferred.
Yardi Voyager experience (preferred) or ability to learn new software quickly.
Knowledge of WBARS reporting system or similar systems preferred

Responsibilities

Manage and supervise a team of housing compliance staff
Provide coaching, performance evaluation, and professional development
Assign and prioritize workload to ensure deadlines and regulatory requirements are met
Address staff performance issues and implement corrective action plans as needed
Deliver compliance training to property management teams and new hires
Support implementation of new or revised compliance policies
Ensure staff and stakeholders are informed of regulatory changes and operational impacts
Ensure compliance with all federal, state, and local program regulations (RD, HOME, HTF, LIHTC, Section 8, VASH, etc.)
Implement policies and procedures developed in collaboration with the Director
Manage internal compliance workflows and ensure timely completion of certifications, reporting, and reviews
Track and monitor deed restrictions, rent limits, income limits, and occupancy requirements; ensure corrective actions are taken when needed
Administer internal control systems to ensure compliance with regulatory requirements
Conduct routine compliance testing and file reviews to identify and correct deficiencies
Identify process improvement opportunities and implement efficiencies in compliance operations
Provide technical assistance to property management staff on compliance matters
Support lease-up activities for new developments and complex layered programs
Serve as the primary internal resource for day-to-day compliance questions
Assist in preparing for audits, MORs, and regulatory reviews
Support responses to audit findings and corrective action plans
Coordinate documentation and reporting required by agencies
Execute special projects assigned by the Director of Compliance or SVP
Escalate complex compliance issues and regulatory risks to the Director
Assist in implementing department-wide initiatives and strategic changes
Perform other duties assigned
Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adheres to the tenants of Catholic Social Teaching and Catholic Doctrine.
Perform as a team member to ensure that productivity outcome measures are achieved.
Perform related functions necessary to support the mission and core values of Catholic Charities.

Benefits

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays