Compliance Manager - Hospital Housekeeping

PRIDE Industries•Stockton, CA

6d•Onsite

About The Position

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: Job Title: Compliance Manager – Hospital Housekeeping. Job Family: Hospital Housekeeping. Salary Grade: E13. FLSA Status: Exempt. Approval Date: October 2019. SUPERVISES: There are no direct reports with this position. POSITION SUMMARY: Under limited supervision, the Hospital Housekeeping Compliance Manager is responsible for the administration of hospital housekeeping compliance programs and activities related to the California Code of Regulations Title 15, Crime Prevention and Corrections, California Code of Regulations Title 22, Social Security Welfare and Institutions Code Section 19404, and Healthcare Facilities Maintenance (HFM) Policies and Procedures. This job class requires general knowledge of the compliance requirements under a hospital housekeeping contract.

Requirements

Two or more years of experience in hospital housekeeping compliance and regulatory oversight
Knowledge of Titles 15 and 22 under California’s Code of Regulations; Section 19404 of the Social Security Welfare and Institutions Code; and HFM Policies and Procedures
Ability to effectively supervise and develop assigned team to meet strategic goals
Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers, employees, and public
Demonstrated leadership, organizational, reasoning, problem solving and analytical skills
Human relations skills to build effective relationships with team, customers and public
Exceptional customer service skills
Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software
Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation
Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to establish priorities and solve a wide range of business, operational and strategic management problems
Flexibility to respond to changing work priorities and handle numerous projects at the same time

Responsibilities

Determine the applicable regulations and assist with determining how systems should respond given specific scenarios; assist with determining which systems and/or business processes will be impacted and require revision; and reviewing and/or assisting with the development of functional/business requirements to ensure compliance for those revisions.
Research, analyze, and interpret state regulations, institution rules, and hospital guidance to determine applicability and risk to both technical and operational aspects for the contract.
Develop and implement procedures and processes to prepare, administer, and monitor contract success.
Analyze and produces detailed reports for weekly productivity statistics by service area and Employee to determine trends based on completed deliverables and hours/FTEs allocated.
Ensure compliance with technical enhancements and new regulations/procedures and perform audits or compliance reviews of operational areas against documented procedures.
Provide new hire orientation training on all aspects of compliance monitoring.
Analyze and produce detailed reports for daily, weekly, monthly, bi-annual, and annual contract deliverable service logs for completion, accuracy, time-based analysis. Reviews staff and FTE productivity, inaccessibility, and other trends.
Maintain and develop rapport with regulatory personnel by arranging continuing contacts; resolve concerns early; ensure positive customer interaction through ongoing communication.
Consult with various groups and/or project teams to determine if system and/or business process modifications are required to conform to new or updated regulations and guidance.
Track all contract documents, maintain official contract files, and update all contract modifications and contract changes.
Generate and create detailed reports for monthly customer and institutional meetings: Environment of Care, Specialized Bed Subcommittee, Resource Management Committee, Monthly Executive Quality Summary.
Perform other duties and special projects as assigned.