Compliance Investigator

ChubbBrossard, QC
CA$70,000 - CA$106,000

About The Position

Field Compliance Investigator is responsible for analyzing, reporting, and training on issues pertinent to the compliance of company standards related to sales practices.

Requirements

  • Investigate the cause of sales outliers, consumer complaints and business violations.
  • Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action.
  • Maintain appropriate records of investigation summaries and related data reports.
  • Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
  • When needed, conduct training sessions with Sales Force.
  • Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy.
  • Performs other related research for special projects assigned by AVP of Field Compliance.

Responsibilities

  • Investigate the cause of sales outliers, consumer complaints and business violations.
  • Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action.
  • Maintain appropriate records of investigation summaries and related data reports.
  • Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
  • When needed, conduct training sessions with Sales Force.
  • Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy.
  • Performs other related research for special projects assigned by AVP of Field Compliance.
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