Compliance Generalist
Behavioral Health Services North•Plattsburgh, NY
•Hybrid
About The Position
BHSN, an organization focused on whole-person care, is seeking a detail-oriented and dedicated Compliance Generalist. This role is crucial for ensuring BHSN adheres to regulatory standards across all its programs. The Compliance Generalist will work closely with the Compliance Manager to coordinate reporting, tracking, investigation, and follow-up on incidents, while also supporting the broader operations of the Quality and Compliance Department. This position can be based in either the Plattsburgh or Queensbury, NY office locations.
Requirements
- Associate’s degree in a related field.
- Proficiency in Microsoft Word and Excel.
- Strong organizational, interpersonal, and communication skills.
- Ability to maintain strict confidentiality.
- Detail-oriented with strong follow-through skills.
- Ability to work effectively with a diverse group of people.
- Valid NYS driver’s license and reliable transportation.
Nice To Haves
- Bachelor’s degree in a related field.
- Experience in compliance or a regulatory role.
- Strong understanding of relevant regulations.
- Previous experience with regulatory agencies.
Responsibilities
- Assist the Compliance Department in logging, reviewing, and documenting reportable incidents, and conducting formal investigations as necessary.
- Assist the Ombudsman with hearing complaints or grievances and conducting investigations as needed.
- Report violations, including potential or actual breaches, as required.
- Monitor implementation and effectiveness of Program Improvement Plans or other corrective action plans.
- Participate in record audits, including but not limited to state agency regulatory recertification, grant compliance, and/or health plan audits—preparing requested documents, securely sharing documentation, and corresponding with auditors/reviewers.
- Ensure timely, accurate completion and proper filing of all documentation related to audits, compliance hotline calls, investigations, self-disclosures, operating certificates, training records, and policy/procedure distributions.
- Assist in the self-disclosure process and related activities to continually improve programmatic and overall agency compliance.
- Gather information regarding payer reimbursement as part of follow-up on pre/post-billing compliance, utilization reviews, and/or compliance investigations.
- Provide data and reports related to compliance activities as requested.
- Correspond with OMH, OASAS, DOH, OCFS, and/or the Justice Center as needed to clarify compliance expectations.
- Identify and communicate potential areas of compliance vulnerability and risk.
- Assist with gathering and reporting data across OMH programs for the Patient Characteristics Survey.
- Maintain and protect client confidentiality and Protected Health Information in compliance with policy, training, and risk management practices.
- Stay informed of federal and state regulatory requirements.
- Perform additional duties as assigned.
Benefits
- Comprehensive health, dental, and vision insurance.
- Employer-paid life insurance and long-term disability coverage.
- Generous paid time off, plus 12 paid holidays.
- 403(b) retirement plan with employer contribution.
- Employee Assistance Program (EAP) for you and your household members.
- Opportunities for professional development and career growth.
- A supportive, mission-driven work environment where your contributions matter.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
