Compliance Coordinator

Beacon Communities•Pittsburgh, PA

14d•$36 - $39•Remote

About The Position

Compliance Coordinator, Corporate Office - Remote Due to the travel requirements of the role, this individual must be located within a reasonable distance of Beacon properties. General Statement of Duties: The primary focus of the Compliance Coordinator is to ensure compliance with federal and state programs, including but not limited to Low Income Housing Tax Credit (LIHTC), HUD/Project Based Section 8 (PBS8), Public Housing, and local programs throughout the company portfolio. The Compliance Coordinator is responsible for providing program monitoring support to Property Management to ensure compliance with applicable housing programs. Supervision Received: Reports to Director of Compliance Supervision Exercised: None FLSA status: Nonexempt Location: Remote with light travel Due to the travel requirements of the role, this individual must be located within a reasonable distance of Beacon affordable properties Essential Functions of the Position: Any one position may not include all the duties listed, nor do the listed examples include all that may be found in positions of this class. Compliance Support & Customer Service Serve as a primary resource for Property Management by responding to Compliance-related questions.Use critical thinking skills and sound judgment to answer questions, provide clear guidance, and support teams in troubleshooting and resolving compliance issues Take a proactive, solution-focused approach, beyond problem identification and actively contribute to finding practical, effective approaches to resolve issues.Work as a Beacon Help Agent, providing prompt, thorough, and customer-focused resolution of support tickets.Build collaborative relationships with Property Management to ensure consistent and effective compliance support. Program Monitoring Monitor regulatory agreements to ensure compliance, through compliance matrix and Yardi reporting review Oversee LIHTC occupancy rules, including Vacant Unit Rule and Next Available Unit Rule. Analyze data and Yardi-generated reports to monitor program requirements (e.g. analysis of Max Rent Audit Reports to verify LIHTC maximum rent requirements.).Prepare compliance reports as required by state agencies, investors and other stakeholders. US Housing Consultants (USHC) liaison Serve as primary liaison between USHC and property management to ensure timely and accurate file review and approval, for assigned portfolio and other properties, as needed.Manage user registration, property assignment, and deactivation for USHC portal along with other needed registrations.Distribute updated income limits, Project Based Section 8 rent schedules and LIHTC UAs to USHC, immediately upon receipt.Provide clear guidance to Property Management regarding applicant and resident files, based on weekly reports provided by USHC identifying households that exceed 140%, have potential dual subsidy concerns at move-in, repayment agreement status, and Property Management teams using outdated forms. New Hire onboarding In addition to registration in USHC portal, complete onboarding tasks, based on position, for example: Circulate welcome email introducing appropriate Compliance contact and providing summary of guidance regarding support. Registration for Compliance Introduction calls. Assign access to applicable Teams channels and OneDrive folders. Follow-up support and training, as needed. Inspections Assist with audit coordination, oversight and response For LIHTC and investor file audits, serve as the primary point of contact to ensure deadlines are metTrack scores, communicate results, and save documents in appropriate folders (on company drives). File Review and Approval Perform file reviews, including tracking status, for external clients and lease-up properties, as assigned. Provide support to property team members at these properties, by serving as a resource for program and certification-specific questions. End of Year Reporting Responsible for timely submission of Annual Owner’s Certifications for LIHTC properties, including preparation, review, obtaining signatures, submission, tracking and follow-up. Oversight for XML reporting where required. Where reporting is delegated to properties, tracking and supervision will be expected to ensure compliance.

Requirements

Associate degree or equivalent knowledge or expertise.
Minimum five years of experience with LIHTC, PBS8, and/or housing programs.
Certified Occupancy Specialist (COS), C3P, or similar designation required.
Requires professional knowledge of government subsidy regulations and COS expertise gained through experience and education.
Teamwork
Dependability
Integrity/Ethics
Customer Focus
Decision-making / Judgment
Communication

Nice To Haves

Public Housing experience a plus.

Responsibilities

Serve as a primary resource for Property Management by responding to Compliance-related questions.
Use critical thinking skills and sound judgment to answer questions, provide clear guidance, and support teams in troubleshooting and resolving compliance issues
Take a proactive, solution-focused approach, beyond problem identification and actively contribute to finding practical, effective approaches to resolve issues.
Work as a Beacon Help Agent, providing prompt, thorough, and customer-focused resolution of support tickets.
Build collaborative relationships with Property Management to ensure consistent and effective compliance support.
Monitor regulatory agreements to ensure compliance, through compliance matrix and Yardi reporting review
Oversee LIHTC occupancy rules, including Vacant Unit Rule and Next Available Unit Rule.
Analyze data and Yardi-generated reports to monitor program requirements (e.g. analysis of Max Rent Audit Reports to verify LIHTC maximum rent requirements.).
Prepare compliance reports as required by state agencies, investors and other stakeholders.
Serve as primary liaison between USHC and property management to ensure timely and accurate file review and approval, for assigned portfolio and other properties, as needed.
Manage user registration, property assignment, and deactivation for USHC portal along with other needed registrations.
Distribute updated income limits, Project Based Section 8 rent schedules and LIHTC UAs to USHC, immediately upon receipt.
Provide clear guidance to Property Management regarding applicant and resident files, based on weekly reports provided by USHC identifying households that exceed 140%, have potential dual subsidy concerns at move-in, repayment agreement status, and Property Management teams using outdated forms.
In addition to registration in USHC portal, complete onboarding tasks, based on position, for example:
Circulate welcome email introducing appropriate Compliance contact and providing summary of guidance regarding support.
Registration for Compliance Introduction calls.
Assign access to applicable Teams channels and OneDrive folders.
Follow-up support and training, as needed.
Assist with audit coordination, oversight and response
For LIHTC and investor file audits, serve as the primary point of contact to ensure deadlines are met
Track scores, communicate results, and save documents in appropriate folders (on company drives).
Perform file reviews, including tracking status, for external clients and lease-up properties, as assigned.
Provide support to property team members at these properties, by serving as a resource for program and certification-specific questions.
Responsible for timely submission of Annual Owner’s Certifications for LIHTC properties, including preparation, review, obtaining signatures, submission, tracking and follow-up.
Oversight for XML reporting where required.
Where reporting is delegated to properties, tracking and supervision will be expected to ensure compliance.