Compliance Coordinator, Compliance Services

Ascensus

3d

About The Position

This position is responsible for supporting our clients compliance related requirements and requests though independent resolution to achieve client satisfaction. Additionally, support Client Service teams through timely client inquiry resolution and phone support to assist with client resolution and satisfaction.

Requirements

• A minimum of 2-3 years industry experience in a retirement services environment, including compliance testing and 5500 experience.
• Ability to make sound business judgments while effectively balancing client needs and organizational considerations.
• Strong analytical and problem solving skills.
• Ability to work additional hours as necessary to meet business needs.
• Consistently demonstrate a strong level of proactive client focus.
• Ability to work with a high level of independence.
• Ability to work within a team structure to ensure common goal of providing exceptional customer service.
• Knowledgeable of ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).

Responsibilities

• Assist clients with their annual IRS reporting requirement by preparing and quality controlling IRS Large Form 5500.
• Provide advanced knowledge and issue resolution for annual Compliance testing (ADP/ACP, 410(b) 415, 402(g)) 416 as required for clients.
• Perform and quality control advanced client requested calculations including Profit Sharing integrated, QNEC, QMAC, Match contributions and review of plan document to ensure correct application of provisions.
• Support the Employer Calculation function by resolving production issues related to client-approved calculations to ensure timely processing.
• Apply interpretation of adoption agreements to assist with client resolution.
• Support Client Service teams through timely client inquiry resolution and phone support.
• Participate in annual Post Mortem meetings to improve the Client Experience.
• As a Compliance Service's subject matter expert, review and update training materials for instructor-led courses.
• Protect, secure, and properly handle all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed