BIL- Compliance

Guardian Angel Senior Services•Billerica, MA

2d•$19 - $23•Remote

About The Position

Join Guardian Angel Senior Services as a Full-Time Compliance Coordinator. As part of our energetic and forward-thinking team, you will thrive in an environment that values problem-solving, empathy, and integrity. Take this opportunity to grow in a company dedicated to excellence and customer-centricity, where your contributions play a vital role in enhancing the lives of others. Embrace the chance to work alongside passionate professionals who are committed to making a difference. A little about Guardian Angel Senior Services GUARDIAN ANGEL SENIOR SERVICES was created with a vision & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients. With 22 years in business we now have 15 locations across MA and NH and soon CT.

Requirements

Strong written and verbal communication skills.
Strong technical skills.
Ability to work independently and remotely while meeting company deadlines.
Excellent people manager.
Open to direction and collaborative work style.
Commitment to get the job done.

Nice To Haves

Home Care scheduling experience is a plus.

Responsibilities

Confirm unconfirmed shifts by liaising with both clients and caregivers.
Address any discrepancies in logs or notes related to authorized service times.
Actively troubleshoot GPS or Telephony log issues while documenting all activities and findings in our system.
Manage schedules according to existing logs, ensuring all times are accurate and compliant.
Run travel time reports.
Confirm visit notes for driving mileage.
Address caregiver non-compliance issues.
Check Wellsky updates.
Make necessary changes in Generations.
Communicate concerns to management.