Compliance Consultant

CATIC•Waltham, MA

17h•Hybrid

About The Position

We’re looking for a Compliance Consultant to conduct operational audits of independent title agents, identify potential risks, communicate findings, and recommend improvements. This role requires up to 25% travel, with frequent driving and on-site visits throughout the assigned territory. Candidates must be centrally located in Massachusetts or in the New England area, be able to travel to our corporate office in Rocky Hill, CT, and have a valid driver’s license. Join us in a highly visible role where your work will help strengthen compliance, improve agency operations, and reduce organizational risk.

Requirements

A Driver’s license is required for this position
Ability to organize and prioritize job tasks to meet deadlines.
Possess flexibility to handle multiple assignments simultaneously.
Ability to research and respond to inquiries promptly and accurately.
Must have strong PC skills, preferably on a Windows platform and Microsoft Office environment.
Experience using AI tools (such as Microsoft Copilot, or similar platforms) to improve productivity and workflow efficiency.
Ability to adapt quickly to emerging technologies and incorporate them into daily work processes.
Possess strong problem solving, analytical and communication skills.
Demonstrate ability to work independently and make decisions.
Must demonstrate ability to exercise confidentiality and discretion as well as comply with company policies and regulatory requirements as established.
Effective oral and written communication skills.
Ability to travel as needed.
Work well within a team environment.
Interact well with all levels of associates within the company and at agencies.
Must be able to carry up to 10 pounds of materials.

Nice To Haves

Minimum of 3 years of experience in auditing is a plus.
Auditing experience within the title industry is a plus.

Responsibilities

Schedule agent audits in accordance with company’s risk model system, requests from management and on an as needed basis within assigned territory.
Send out audit notifications to agents and prepare all necessary pre-audit materials.
Examine any prior audit items, as applicable.
Perform on-site agency reviews and complete all necessary audit steps, including escrow, file and policy reviews.
Complete all required audit forms, including agency audit form, escrow evaluation, list of bank accounts, etc.
Ensure all audit and risk issues are identified and properly addressed and noted in the spreadsheet/reports.
Ensure all pertinent audit issues are fully disclosed to management in a consistent manner.
Communicate audit issues to agents and recommend methods for improvement.
Participate in educational programs and training.
Maintain independence.
Use AI-powered tools to improve efficiency and support day-to-day business operations.
Compliance and adherence at all times with the organization’s Code of Ethics and Conduct as well as all of our company’s policies.
Other duties as assigned.