Compliance Consultant

ManulifeWaterloo, ON
CA$73,725 - CA$122,875Hybrid

About The Position

The Compliance Consultant provides compliance support to our Canada Retirement business, which is part of Manulife’s Canadian Wealth and Asset Management business. This role requires a self-starter who can understand and interpret applicable legislation, including the pension and investment regulatory landscape across Canada. The successful candidate will apply legislation to business inquiries, projects, and initiatives, identify risks and controls, complete regulatory analysis and interpretation, provide contract review and support, assess regulatory changes and facilitate implementation, review marketing material, and perform other regulatory compliance functions. The individual will take ownership of tasks, work well in a small team, and communicate effectively with various levels of the organization. Experience in a compliance/legal/controls environment, knowledge of risk frameworks, understanding of industry issues, and the ability to develop balanced solutions meeting both compliance and business requirements are essential. This individual will interact with various departments, including business partners, management, legal counsel, and compliance partners in other areas.

Requirements

  • Compliance for a minimum of 3-5 years
  • Life insurance industry and pension related products
  • Understanding complex regulatory requirements and their application to business products and initiatives
  • Regulatory compliance management and issues management
  • Providing compliance support on technical inquiries and questions, projects, and other initiatives, including identifying risks, controls, and possible solutions to mitigate risks
  • Ability to think critically through complex problems and scenarios
  • Working independently in a small team environment
  • Working in an agile environment and providing guidance based on quick turnaround times
  • Contractual reviews and developing and/or amending contractual templates
  • Detailed legislative analysis, interpretation, and implementation

Nice To Haves

  • Investment experience would be considered an asset
  • Technical/digital experience would be considered an asset
  • Bilingual in English and French would be considered an asset

Responsibilities

  • Act as the compliance lead on digital transformation initiatives providing guidance on technical legislative requirements and reviewing controls to mitigate regulatory risk
  • Analyze legislative and regulatory changes, assess business impacts, and provide guidance to ensure timely implementation and compliance. Respond to complex questions from our business partners and provide timely and creative solutions that address the needs of both the business and regulatory requirements
  • Act as a Subject Matter Expert with respect to the legislative and regulatory requirements impacting Canada Retirement including responding to regulatory inquiries, as needed
  • Review external communications and marketing materials for compliance with regulatory and policy requirements
  • Review contracts and contractual templates to ensure compliance with regulatory requirements
  • Review of regulatory documentation, including specimen plans, plan texts, Canada Revenue Agency forms and other related materials to ensure compliance with regulatory requirements
  • Review requests for proposals (RFPs) for compliance with regulatory and policy requirements
  • Develop, implement, and maintain legislative tools to guide and inform our business partners of applicable requirements
  • Provide training to our business partners regarding legislative requirements and regulatory compliance management concepts
  • Assist with quarterly and ad hoc reporting, as required
  • Develop, enhance, and maintain internal compliance department policies and procedures

Benefits

  • health insurance
  • dental insurance
  • mental health insurance
  • vision insurance
  • short- and long-term disability insurance coverage
  • life and AD&D insurance coverage
  • adoption/surrogacy benefits
  • wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence
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