Compliance Brokerage Agent

Kintetsu World Express (U.S.A.), Inc. • South San Francisco, CA

5h

About The Position

To perform the operational tasks tied to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.

Requirements

• High school graduate or GED equivalent
• Computer skills, including Microsoft Office knowledge is required.
• Must be highly organized, and able to communicate effectively (written and verbal) in English
• The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, CPSC, DOT, EPA, etc.

Nice To Haves

• Certified Customs Specialist through the National Custom Brokers & Forwarders Association
• Experience in using the Cargo Wise Customs clearance application
• Self starter, team player, ability to work in a fast paced environment
• Industry experience is extremely useful in determining success in this position.

Responsibilities

• Customs clearance processing for local and assigned HUB accounts
• Follow up on all Customs and PGA clearances
• Communicate with clients related to entry status; this responsibility involves managing a large volume of e-mails and phone calls
• Communication with vendors related to issues in carrying out clearance services.
• Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA
• Compliance with all Import Brokerage Standard Operating Procedures (SOP) statements which relate to the desk level work for Import Brokerage as issued and monitored by local Management and CTCG
• Compliance with all Company Security policies
• Compliance with all applicable government laws and regulations as pertaining to work performed
• Perform that work as may be assigned by department management

Benefits

• Medical Plan including Prescription
• Dental Plan
• Vision Care
• Flexible Spending Account (FSA) - Medical, Dependent Care, Limited Purpose
• Health Savings Account (HSA)
• Life Insurance (1½ times annual salary up to a maximum benefit of $50,000)
• Supplemental life insurance
• Long term disability (LTD) coverage
• Accidental death and dismemberment (AD&D) coverage
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan
• Student Loan Assistance
• Tuition Reimbursement
• Wellness Day for an annual physical exam
• Voluntary Benefits: Hospital Indemnity Insurance, Accident Insurance, Critical Illness Insurance
• Commuter Benefits – Parking and Transit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees