Compliance Associate, Market Surveillance Unit

New York LifeWhite Plains, NY
6d$65,000 - $92,500Hybrid

About The Position

As part of the Corporate Compliance Department, you will assist in monitoring and evaluating agent sales practices for adherence to state and federal regulations as well as company policies. The ideal candidate possesses strong critical thinking and data analysis skills, has a foundational understanding of Life Insurance products, annuities, and Securities, and has the ability to organize and communicate findings clearly for a range of audiences. The associate will have the opportunity to engage with different business partners around the company. The role also includes development and testing of compliance procedures and processes aimed at continuous improvement of sales practice monitoring. The Market Surveillance Unit (MSU) is a group of experienced Corporate Compliance professionals who monitor Agent sales practices for compliance with regulatory requirements and company policies/procedures. We have a friendly and accessible culture and provide a unique product to our stakeholders, all to maintain New York Life’s reputation of Integrity. When potential violations are detected, the team is responsible for escalating the activity and working collaboratively with business partners, both in the home office and field offices on appropriate resolutions.

Requirements

  • Bachelor’s degree preferred
  • Series 7 license, or ability to obtain within 12 months
  • Knowledge of life insurance, annuities, and securities products (mutual funds, equities, and managed accounts).
  • A strong drive for continuous learning and personal growth, while striving for excellence and ongoing professional development.
  • A keen analytical mindset that drives a curious and investigative approach to problem-solving.
  • Develop and deliver clear, concise written content while adjusting the level of detail to the target audience.
  • Ability to collaborate with others and establish working relationships, think and act strategically, and influence key leaders
  • Highly organized, with the ability to prioritize and manage multiple assignments
  • Exemplifies exceptional integrity and ethical standards
  • Proficient with Microsoft Office Suite.

Nice To Haves

  • Experience with tableau and visually conveying analytical narratives a plus.

Responsibilities

  • Investigate and assess agent sales practices to detect potential violations of state and federal laws, SEC or FINRA regulations, and/or Company procedures.
  • Learn to analyze and connect data points from various sources, such as company systems, reports, public records, and online resources, to help identify potential trends or risks.
  • Prepare clear and concise reports of findings for Management that highlight potential regulatory and sales practice concerns.
  • Investigate sales practice alerts from Tableau dashboards and other resources, and initiate inquiries with Field Management.
  • Engage with Field Management and Home Office supervisory teams to coordinate and assist in resolving sales practice matters identified during our investigations. Additional steps may include contacting clients, developing a training plan, or recommending discipline.
  • Engage in special projects or initiatives as needed.

Benefits

  • We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
  • Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
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