Compliance and Research Manager

Colorado Public Employees' Retirement Association•Denver, CO

2d•$95,000 - $102,000•Hybrid

About The Position

This position is responsible for the management of a team within the Benefits Administration Division. This manager oversees the Compliance and Research Team which is responsible for regulatory alignment with the state laws and PERA rules related to member salaries, required contributions and membership, and post-retirement employment provisions. Other duties include coordination and scheduling of workload and projects; setting expectations and monitoring work for timely completion and quality assurance; performance management; and the handling of escalated and complex issues for the Compliance and Research Team.

Requirements

Bachelor’s degree in business, public administration, or related field is preferred; five years or more of progressive experience in leadership or direct experience to the essential functions described.
The equivalent combination of education and experience, preferably in pension/retirement plans and/or the financial services industry, is acceptable
Demonstrated leadership and management capabilities
Effective verbal and written communication, interpersonal, and professional collaboration skills
Ability to deal with sensitive and/or confidential information and situations in a professional manner
Problem solving skills and an ability to deal effectively with challenging situations
Experience exercising ethical decision-making, discretion, and sound judgment
Ability to comprehend and readily communicate complex information
Knowledge of information systems, databases, and personal computer applications
Ability to prioritize, organize, and work with minimal supervision, and act with an appropriate sense of urgency
Highly detail oriented with a strong aptitude for mat

Nice To Haves

The ideal candidate is a confident leader and experienced communicator who can build trust and drive results.
They must be a big picture thinker with experience interpreting and applying law when necessary.
Our ideal candidate will be willing to work with an established team to foster individual growth and professional development.
They will have a proven track record of fostering a strong, collaborative team culture, and can demonstrate an ability to consistently influence and inspire others through clear communication and integrity.
If you are a motivated, goal-oriented professional looking for a specialized team to apply your unique leadership skills, then this is a great fit for you.

Responsibilities

Supervises the daily work assignments of the Compliance and Research team
Oversees team projects, including the management of project timelines, prioritization of tasks, and progress monitoring.
Manages the resolution of escalated employer, retiree, and member reported inquiries or issues
Analyzes, evaluates and develops strategies to ensure compliance with PERA rules and laws
Meets regularly with staff to provide coaching, mentoring, and feedback
Sets and communicates standards and expectations that are specific and measurable for productivity goals and employee development; prepares and conducts performance reviews and corrective action when necessary
Ensures that staff have the resources and tools needed to effectively perform their job duties, research issues, and provide timely and accurate information and solutions
Communicates regularly with senior management about operational issues, concerns, and status of work projects and assignments; seeks and implements feedback
Partners with other divisional managers, internal divisions and/or outside vendors in managing operational systems, processes, forms, and publications
Collects and researches complex or diverse data; Presents findings and data trends to management when necessary
Identifies process improvement opportunities and presents recommendations and business-case justifications for modification or changes
Visibly supports management decisions and change efforts, and translates vision and strategy to staff
Partners with Human Resources in the interviewing, hiring, and training of team members
Participates in training and educational opportunities for ongoing professional development
Maintains regular and prompt attendance in the workplace
Carries out other duties and special projects as assigned