Compliance Agent

Commonwealth of Massachusetts • Boston, MA

3d • Hybrid

About The Position

The Massachusetts Peace Officer Standards and Training (POST) Commission is an independent agency that oversees law enforcement departments and officers throughout the Commonwealth. The Commission is charged with establishing certification standards, determining if those standards are met, developing regulations and policies, decertifying, suspending, or ordering retraining for officers who commit misconduct, maintaining and disseminating information regarding law enforcement, and conducting investigations, adjudicatory proceedings, and public hearings. The Commission is looking for an individual to join the Division of Police Standards as a Compliance Agent. The Compliance Agent will work within the Division of Police Standards and perform duties related to the investigation of complaints filed with the Commission by the public and/or transmitted by law enforcement agencies. This role involves conducting interviews of witnesses and subjects of preliminary inquiries, and obtaining and reviewing documents and information as part of confidential preliminary inquiries. The Division conducts investigations confidentially, fairly, and impartially, according to standard policies and procedures, to ensure adherence to statutory requirements and compliance with regulations and standards set by the Commission for certified police officers and law enforcement agencies.

Requirements

• Knowledge of modern investigative techniques and legal processes.
• Ability to understand and apply the laws and regulations as they relate to the Commission.
• Experience writing comprehensive investigative and interview reports, and presenting findings orally in a clear and concise manner.
• Ability to exercise discretion in handling of confidential and sensitive information.
• Familiarity conducting investigations and in making recommendations that will have significant impacts on the parties involved and that may garner significant public and media attention.
• Outstanding organizational skills and the ability to prioritize and complete multiple projects under time constraints and with available resources.
• Ability to work independently, productively, and creatively in an evolving environment.
• Appreciation for and commitment to the mission of the Commission.
• Working knowledge of the criminal justice system.
• Excellent verbal and written communication skills.
• Appreciation of the value of diversity and inclusion, and the importance of interacting respectfully and sensitively with people of different backgrounds.
• Willingness to perform routine administrative and clerical duties as needed.
• Proficiency with computers and the MS Office Suite (Outlook, Teams, Word, Excel, and PowerPoint) and willingness to learn state-and Commission-specific systems.
• A willingness and ability to report to work in the Commission’s Boston office when called upon to do so (the current requirement being two days per week and as otherwise directed).
• A commitment to adhere to the "Residency and Work Location" requirements as stated above.
• Bachelor's degree required.
• Minimum 5+ years’ experience in civil or criminal investigative work; or an equivalent combination of education and experience.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Investigate allegations of police misconduct.
• Gather and secure evidence.
• Review and analyze records.
• Locate and interview witnesses.
• Review audio and visual recordings.
• Search open-source databases.
• Testify in preliminary inquiries and/or administrative hearings as needed.
• Prepare detailed investigative reports for the Division.
• Review and document complaints submitted to the Division and/or the Commission by law enforcement agencies and members of the public.
• Alert the leadership of the Division of Police Standards to any complaint which appears to require immediate action.
• Maintain open communication and work with other operational divisions and external agencies as necessary.
• Demonstrate initiative, ingenuity, resourcefulness, and judgment required to identify, collect, and assemble facts and other pertinent data.
• Think logically and objectively, to analyze and evaluate facts, evidence, and related information, and arrive at sound conclusions.
• Accept responsibility for the quality and timeliness of work and meeting expectations.
• Report to the Commission’s Boston office at least two days per week and as otherwise directed.
• Perform other duties as requested.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level