Compliance Administrator

Lee Company•Franklin, TN

1d•Onsite

About The Position

The Compliance Administrator will provide support services to the Home Services Support Manager and sales staff as a key component to the Home Services team. This role provides accurate, detailed and comprehensive information enabling the management team to make effective business decisions regarding permit processes. Critical thinking, fundamental understanding of Tennessee permit process and a commitment to detail are vital.

Requirements

3 to 5 years data entry/administrative experience
Proven Knowledge of Microsoft Excel, Word, Power Point, and Outlook
Must be able to type proficiently; 60+ WPM w/ accuracy
Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments
Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Nice To Haves

Fundamental understanding of Tennessee permit process

Responsibilities

Provide support services to the Home Services Support Manager and sales staff.
Provide accurate, detailed, and comprehensive information for management decision-making regarding permit processes.
Utilize critical thinking and a fundamental understanding of the Tennessee permit process.
Demonstrate a commitment to detail in all tasks.