Compliance Adminstrator

Seabreeze Management Company Inc•Cathedral City, CA

5d•$23 - $25•Hybrid

About The Position

The HOA Compliance Administrator is essential in fostering strong relationships with the community and ensuring adherence to HOA rules and regulations. This role involves working closely with the Board of Directors to monitor compliance, address issues, and support the development and implementation of strategic plans aimed at maintaining community standards. With expertise in regulatory compliance, property management, and community relations, the Compliance Administrator oversees all aspects of compliance monitoring and enforcement. Responsibilities include conducting inspections, managing violations, and maintaining thorough records. Candidates should possess strong organizational skills and a comprehensive understanding of HOA rules, regulations, and best practices. Prior experience in a compliance or property management role is required.

Requirements

2 years of experience in the industry, managing homeowner’s associations, city government, or related experience
Strong analytical, problem solving and creative thinking skills
Customer service-driven
Excellent, effective, and diplomatic verbal and written communication skills
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Must have a valid driver’s license and state mandated car insurance

Nice To Haves

Prior experience in compliance or property management is preferred

Responsibilities

Conduct regular inspections of properties and common areas to ensure compliance with HOA guidelines and regulations.
Review and process resident complaints and reports of potential violations.
Document and track compliance issues, including photographs and written reports.
Create database of all rental properties to track compliance with Association registration requirements.
Conduct regular inspections of external rental entities (i.e. Airbnb, VRBO, realtor websites, etc.) to ensure compliance with advertisement requirements.
Review and process resident complaints and reports of potential violations, and coordinate with the City if necessary.
Document and track rental compliance issues, including photographs and written reports.
Coordinate with Patrol Services to ensure rental guests are properly registered with the Association.
Issue violation notices to residents and provide clear instructions on how to resolve issues.
Follow up with residents to ensure timely resolution of violations.
Log all violation reports generated by Patrol Services and prepare violation letters/reports based on established criteria, as necessary.
Coordinate with legal counsel or the board on serious or persistent violations.
Prepare and issue hearing notices for unresolved violations and attend hearings when needed to provide additional information.
Serve as a primary point of contact for residents regarding compliance-related inquiries.
Provide guidance and clarification on HOA rules and regulations.
Prepare and distribute newsletters, reminders, and updates related to compliance matters.
Maintain accurate and up-to-date records of compliance issues, actions taken, and resolutions.
Update Rules & Regulations as necessary.
Prepare regular reports for the HOA Board on compliance activities and trends.
Collaborate with other HOA staff and committees to address compliance-related issues.
Assist with organizing and conducting educational programs or meetings on HOA rules and regulations.
Adapt to changing priorities and provide support in areas where Patrol Services needs assistance.
Perform additional duties as assigned by management, including supporting special projects and participating in HOA-related activities that may extend beyond general and rental compliance.