Compliance Administrative Assistant

Scott & Associates, PC•Plano, TX

2h•$18 - $20

About The Position

Scott & Associates, P.C., operating in partnership with S&A Legal Management Services, Inc., is a legal recoveries organization serving industry clients. The Compliance Administrative Assistant provides administrative assistance to support the goals of the compliance department. The position designation (Coordinator, Specialist, or Analyst) depends on experience and the complexity of assigned tasks.

Requirements

At least two years of general office, outbound call center, call monitoring, or quality assurance experience.
Ability to work efficiently with excellent attention to detail in a high-volume, fast-paced environment.
Effective oral and written communication skills, including knowledge of correct grammar, spelling, and punctuation.
Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint; ability to operate basic office equipment and conduct internet research.
Ability to multitask and manage time effectively.
Flexibility to adapt and act quickly when urgent matters require it.
Ability to work patiently with individuals from diverse ethnic backgrounds and with varying professional competencies.

Responsibilities

Assign monthly training and assist employees with training-related inquiries.
Prepare compliance audit data by compiling and analyzing internal and external information.
Collect and coordinate internal compliance data with auditors and internal auditing for various departments.
Provide administrative support by implementing systems, procedures, and policies and completing projects in support of compliance auditors.
Answer compliance-related questions and respond to compliance-related requests.
Evaluate complaints and determine appropriate action based on Client Work Standards.
Assist in reporting complaints and resolutions to appropriate agencies.