Complex Security & Fire Service Technician

Johnson Controls•Des Moines, IA

5d•$29 - $39

About The Position

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

Requirements

2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems
Demonstrate working knowledge of electricity and electronics in addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
Ability to effectively work independently
Demonstrate a high level of customer service
Be able to carry and move equipment/tools weighing up to 40 pounds
Minimum high school/trade school graduate, military, or two-year associate degree in a technical field involving electronics or computers
Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
Working knowledge of IT network systems
Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
Excellent verbal and written communication skills
Ability to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.

Nice To Haves

Security experience with P2000 or C-Cure 9000 or any access control system.

Responsibilities

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems.
Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
Manage assigned Electronic Systems service calls in regard to field labor hours estimated
Customer satisfaction through coordination, response to customer requests and problems and clear communication skills
Prepare reports on daily activities
Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
Required to lift and or carry equipment and tools, which may be over forty (40) pounds
Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
Must adhere to all OSHA and JCI safety policies and procedures
Complete mileage and monthly vehicle reports in a timely manner