Complex Scheduler (Hilger Face Center) .6 FTE
About The Position
The Hilger Face Center focuses solely on the face and has been the leading clinic for facial plastic surgery in Minneapolis for over 30 years. Our paramount goal is to create flattering enhancements for patients that work naturally and harmoniously with your existing features. We offer both surgical and non-surgical procedures which include Facial Aesthetic Improvements/Enhancement, Aging Face and Facial Rejuvenation, Facial Skin Cancer Treatment and Reconstruction, Nasal Obstruction and shape, Facial Paralysis and Facial Movement Disorders and Reconstruction of the Face, Head and Neck.
Requirements
- High school diploma or GED
- Two years’ experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
- Knowledge of basic medical terminology
Responsibilities
- Responsible for scheduling and coordinating multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments
- Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete
- Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
- Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
- Follows standard processes and workflows to ensure safety and reliability
- Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
- Review and respond to patient messages sent to the Epic in-box or through MyChart
Benefits
- Competitive wages
- Healthcare (including vision & dental)
- 401K
- parking & tuition assistance
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
