Complex General Manager – Juniper Hotel Cupertino, Curio Collection by Hilton & DoubleTree by Hilton San Jose

Hilton • San Jose, CA

4d • $239,200 - $310,000 • Onsite

About The Position

This role requires specialized knowledge of financial management in the hospitality industry to review, analyze hotel department budgets, and direct changes as required. The General Manager will collaborate in creating, directing, and executing hotel sales and marketing, revenue optimization, and distribution strategies to achieve desired financial results. The position involves applying principles of hospitality and tourism management to hire, supervise, coach, discipline, and conduct performance evaluations for department heads and key personnel. Communication with ownership regarding results and alignment of strategic plans for future development of the hotel is crucial. The role includes approving hotel department budgets, facilitating the preparation of budgets and forecasts for corporate submission, reviewing forecasts and balanced scorecards, and directing hotel actions to maximize profitability, increase service levels, and improve team member satisfaction. Input and retrieval of information from computer systems for file maintenance, correspondence, and forecast preparation are also part of the duties. This role supervises seven (7) department directors and requires 5% domestic travel.

Requirements

• Master's degree or equivalent in Business Administration, Hospitality Management, Global Business Leadership, or a related field.
• Three years of experience in Hotel Management or a related position.
• Experience managing hotel operations, ensuring continued profitability, and revenue maximization.
• Experience utilizing complex fiscal hospitality management principles.
• Experience monitoring high-potential department heads and team member activity and ensuring their growth within the company.
• Experience performing critical analysis and managing extensive amounts of information.
• Experience managing multiple projects and establishing priorities within the company.
• Experience communicating with department heads and developing the skills and abilities of direct supports.
• Must travel between 2 hotel sites.

Responsibilities

• Apply specialized knowledge of financial management in the hospitality industry to review and analyze hotel department budgets, and direct changes as required.
• Collaborate in creating, directing, and executing hotel sales and marketing, revenue optimization, and distribution strategies to yield desired financial results.
• Apply principles of hospitality and tourism management to hire, supervise, coach, discipline, and conduct performance evaluations for department heads and key personnel.
• Communicate with ownership regarding results and align strategic plans for future development of the hotel.
• Approve the hotels department budgets, defining, and directing changes as required.
• Facilitate the preparation of the hotel’s budgets and forecasts for corporate submission and approvals.
• Review forecasts and balanced scorecard.
• Direct the hotel's actions required maximizing profitability, increasing service levels, and improving team member satisfaction.
• Hire, supervise, coach, discipline, and conduct performance evaluations for department heads and key personnel.
• Input and retrieve information from computer system for file maintenance, correspondence, and preparation of forecasts.
• Supervise seven (7) department directors.
• Travel between 2 hotel sites.

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Mental health resources through Employee Assistance Program (EAP), including free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits, including health plans, dental cleanings, and vision coverage
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager