Complex Claims Specialist - Architects & Engineers

The Jonus Group•Atlanta, GA

About The Position

Seeking a highly skilled and experienced Senior Complex Claims Specialist to join a dynamic and growing team. This role focuses on managing complex claims within the Architects and Engineers (A&E) professional liability lines of business. The ideal candidate will possess a strong background in claims management, excellent analytical skills, and a commitment to delivering superior customer service.

Requirements

5+ years of experience with a JD from an ABA-accredited law school and bar admission in good standing, or 10+ years of relevant experience.
Minimum of 2-3 years of professional experience in Architecture & Engineering and/or Professional Liability; coverage experience preferred.
Excellent analytical, verbal, and written communication skills.
Strong ability to establish rapport and build relationships with clients.
Team-oriented mindset with the ability to excel in a collaborative environment.
Adjuster licensing required within 90 days of employment.
Willingness to travel up to 10%.

Nice To Haves

General understanding of insurance law.
Prior experience with an insurance carrier.
Experience attending and leading mediations, arbitrations, and trials.
Demonstrated ability to work independently with minimal oversight.
Commitment to professional development, including pursuing certifications such as CPCU, ARMS, or AINS.

Responsibilities

Review and analyze claim documentation and legal filings.
Draft comprehensive coverage analyses.
Strategize and maximize early settlement opportunities.
Monitor litigation and manage local defense counsel.
Attend mediations and settlement conferences, either in person or virtually.
Manage and track third-party vendor and service provider expenses.
Assess exposures and ensure adequacy of claim reserves, escalating high-exposure claims as needed.
Liaise directly with insureds and brokers to provide timely and professional communication.
Maintain accurate and up-to-date documentation in the claims management system.