Complaint Investigator
Kindeva Drug Delivery•Maryland Heights, MO
•Onsite
About The Position
The Complaint Investigator will manage their assigned workflow and provide support for the complaints department. This role will focus on complaint intake, performance of complaint investigations, and complaint sample processing, along with other administrative tasks as needed.
Requirements
- A minimum of 3 years relevant work experience
- BS (science-based field preferred)
- Quality Assurance experience within the pharmaceutical industry or a related field
Nice To Haves
- Experience performing investigations.
- Experience working in a Quality Management System (QMS).
Responsibilities
- Perform initial complaint intake including acknowledgement of initial complaint receipt and opening the initial complaint record.
- Perform assigned complaint investigations.
- Perform initial complaint sample intake including logging samples, completing associated sample logs, and tracking sample retention.
- Assist with other tasks in support of complaint investigations including, but not limited to, reviewing traceability documents, working with QC Labs regarding complaint sample testing, document creation and review, and completion and review of logbook entries
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
