Competency Advisor

Civeo • Edmonton International Airport, AB

2d • Hybrid

About The Position

Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency, community building and a property development mindset – making us a leading provider of accommodation solutions.

Reporting to the Safety Manager, this position is an integral part of Safety and Operations. The incumbent will deliver training sessions for all business units across the company, which will require travelling to various remote camps on a regular basis. The successful candidate is responsible for developing, facilitating and implementing training programs and courses as it pertains to Standard Work Instructions (SWIs) within Civeo. The incumbent will be travelling to various locations on a 12 hr/day, 15 days on 13 days off rotation which may include days, nights, weekend shifts and statutory holidays.

Requirements

• 3-5 years of progressively responsible industry experience in hotel management and food service, which includes training and/or experience in Housekeeping and Kitchen procedures.
• Post-secondary education in a Hotel Management, Business Administration, Culinary Arts or other related discipline. An equivalent combination of experience and education can be considered
• Advanced proficiency in MS Window and MS Office
• Demonstrated ability to train, coach, evaluate and improve others
• Excellent listening, observing and critical thinking skills
• Well-developed business acumen, management skills, and customer focus
• Ability to facilitate training sessions on various levels within the organization, deliver public presentations, get message across and achieve expected results
• Demonstrated experience in driving operational improvements and innovation
• Strong focus on safety, quality of work and environmental awareness
• Professionalism and great customer service sills
• Excellent organizational and time management skills
• Great communication and interpersonal skills, including public speaking
• Attention to details, accuracy and good problem solving skills
• Ability to collaborate effectively with others
• Flexibility and adaptability
• Motivation, orientation on goals and positive attitude
• Must have a valid Class 5 Driver's License, with a 5-year driving record satisfactory to Civeo's driving criteria
• Must be able to pass a pre-access Drug & Alcohol test

Responsibilities

• Design and implement Standard Work Instructions (SWIs) training programs and courses
• Monitor and evaluate training programs and courses and their compliance with the requirements of the organization
• Research, plan, organize and deliver training across the company for managers, supervisors and employees with regards to SWIs
• Provide readiness assessments and monitor adherence to Civeo’s training programs in advance of competency verifications
• Prepare employees for competency evaluations by management
• Provide feedback to employees regarding skill gaps and corresponding required training in order to meet the requirements of SWIs
• Provide feedback regarding the quality and possible improvements for current SWIs to the Sr. Safety Manger and divisional managers
• Document training and act as a liaison with Human Resources to ensure proper record keeping of training courses by utilizing Success Factors (SF) talent management system
• Identify opportunities for any additional job and site specific training
• Consult with and provide support to Operational management in verification of competency processes including feedback on training program effectiveness and process improvement

Benefits

• We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce.
• Civeo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree