Company Manager – Resident Shows

Cirque du Soleil Entertainment Group•Las Vegas, NV

About The Position

We are looking for our next Company Manager (CM) to join our Company Management team. The Company Manager will bring support to their designated show, under the direction of the Senior Company Manager. The main objective of this role is to manage the operation of the production with effective communication skills, accurately represent and explain company positions to the show teams and our partners and, create a work environment that is conducive to creativity and high morale. The ideal candidate will be asked to use their leadership and diplomacy skills to manage personnel, attend, document and direct operational meetings, and be ready to help our employees with navigating the various departments at the Las Vegas Office (LVO) and International Head Quarters (IHQ) (i.e., Benefits, Artist Management, Accounts Payable etc.). Why join us as a Company Manager? As a CM you will develop your leadership skills, learn to manage, balance and navigate a complicated matrix of corporate demands and relationships, while amid the chaos and excitement of a production setting. The Company Manager will have the opportunity to: As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, first hand. Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage. When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this: - Teamwork – we thrive with collaborative teams, regardless of titles or departments; - Respect – when we ask someone to join our team, it’s because we trust and respect you; - Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity go a long way here, and like we mentioned previously, trust is important; - Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number; - Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication and we want you to be heard! Come create with us and let us show you what a “circus family” feels like! Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Requirements

Bachelor's degree in Theatre Administration, Production or in another related field or equivalent work experience plus four years of previous experience in an entertainment environment
Good understanding of budgets
Working knowledge of Microsoft Office applications (Outlook, Excel, Word, etc.)
Fluent in English, both spoken and written
Flexibility to work varied shifts including weekends and holidays
Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.

Nice To Haves

French is an asset

Responsibilities

Manage daily show operations, including having regular team meetings, with direct reports of: Artistic Director or Manager, General Stage Manager, Associate Company Manager (ACM), Technical Director (TD) and other support functions including regular team meetings and coaching
Be responsible for day-to-day local finances of the company; partner with Senior Company Manager (SCM) to build and manage annual show operating budget
In conjunction with SCM & Technical team, support implementation of annual capital budget, including partner communication, resource management and scheduling
Increase show management's effectiveness by: ensuring company values, strategies and objectives are communicated; enforcing assigned accountabilities through planning, monitoring and evaluation of job performance; providing coaching, counseling and disciplining managers when necessary; developing a climate of transparency by offering information, feedback and incentives to enhance the culture; researching, planning and implementing development and educational opportunities
Collaborate with other departments to monitor daily sales trends and assess P&L impacts; Produce year-end and financial reporting with teams
Analyze box office statistics and discuss trends with the LVO and IHQ Revenue departments
Work closely with assigned Marketing Manager to maximize sales opportunities and on property visibility and promotions
Attend, document and direct operation meetings
Hire, manage and evaluate the show staff in consultation with the LVOTalent (HR) department and functional managers
Collaborate with Artist Management department to prepare Artist contracts and ensure budget compliance for the show unit
Ensure quarterly Full-Company Meetings are happening with cast, crew and staff to maintain consistent communication with staff by regularly updating team on company news, state of the show and addressing current topics
In case of an emergency/crisis, manage emergency planning and communication in conjunction with the General Stage Manager and Technical Director or designate. Along with communication to Front of House Manager; Box Office and Merchandising Boutique
In conjunction with the ACM, serve as on-site Talent Liaison for general employee inquiries, escalating to the appropriate representative and forwarding verification of employment requests; Provide on-site support for Benefits: providing general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP) and forwarding leave of absence information
Coordinate with Payroll regarding employee inquiries, final pay delivery when needed
Work with the ACM to handle general internal communications and updating platforms such as SharePoint, Workplace and in-theatre digital signage; Assist them with administrative systems duties as assigned, including CONCUR, ARIBA, Serrala, Success Factors, and Last-minute tickets site
Coordinate Cirque-specific customer service concerns brought forward by the Partner and coordinate with appropriate Cirque departments
Produce show-specific incident reports and show stop reports
In conjunction with ACM and TD, facilitate VIP tour requests from Cirque and Partners
Support and uphold the mission and values of Cirque du Soleil by ensuring a safe and professional working environment
Complete other job-related duties as assigned