Company Manager – Resident Shows

Cirque du Soleil Entertainment Group • Las Vegas, NV

1d

About The Position

We are looking for our next Company Manager (CM) to join our Company Management team. The Company Manager will bring support to their designated show, under the direction of the Senior Company Manager. The main objective of this role is to manage the operation of the production with effective communication skills, accurately represent and explain company positions to the show teams and our partners and, create a work environment that is conducive to creativity and high morale. The ideal candidate will be asked to use their leadership and diplomacy skills to manage personnel, attend, document and direct operational meetings, and be ready to help our employees with navigating the various departments at the Las Vegas Office (LVO) and International Head Quarters (IHQ) (i.e., Benefits, Artist Management, Accounts Payable etc.). Why join us as a Company Manager? As a CM you will develop your leadership skills, learn to manage, balance and navigate a complicated matrix of corporate demands and relationships, while amid the chaos and excitement of a production setting.

Requirements

• Bachelor's degree in Theatre Administration, Production or in another related field or equivalent work experience plus four years of previous experience in an entertainment environment
• Good understanding of budgets
• Working knowledge of Microsoft Office applications (Outlook, Excel, Word, etc.)
• Fluent in English, both spoken and written
• Flexibility to work varied shifts including weekends and holidays
• Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.

Nice To Haves

• French is an asset

Responsibilities

• Manage daily show operations, including having regular team meetings, with direct reports of: Artistic Director or Manager, General Stage Manager, Associate Company Manager (ACM), Technical Director (TD) and other support functions including regular team meetings and coaching
• Be responsible for day-to-day local finances of the company; partner with Senior Company Manager (SCM) to build and manage annual show operating budget
• In conjunction with SCM & Technical team, support implementation of annual capital budget, including partner communication, resource management and scheduling
• Increase show management's effectiveness by: ensuring company values, strategies and objectives are communicated; enforcing assigned accountabilities through planning, monitoring and evaluation of job performance; providing coaching, counseling and disciplining managers when necessary; developing a climate of transparency by offering information, feedback and incentives to enhance the culture; researching, planning and implementing development and educational opportunities
• Collaborate with other departments to monitor daily sales trends and assess P&L impacts; Produce year-end and financial reporting with teams
• Analyze box office statistics and discuss trends with the LVO and IHQ Revenue departments
• Work closely with assigned Marketing Manager to maximize sales opportunities and on property visibility and promotions
• Attend, document and direct operation meetings
• Hire, manage and evaluate the show staff in consultation with the LVOTalent (HR) department and functional managers
• Collaborate with Artist Management department to prepare Artist contracts and ensure budget compliance for the show unit
• Ensure quarterly Full-Company Meetings are happening with cast, crew and staff to maintain consistent communication with staff by regularly updating team on company news, state of the show and addressing current topics
• In case of an emergency/crisis, manage emergency planning and communication in conjunction with the General Stage Manager and Technical Director or designate. Along with communication to Front of House Manager; Box Office and Merchandising Boutique
• In conjunction with the ACM, serve as on-site Talent Liaison for general employee inquiries, escalating to the appropriate representative and forwarding verification of employment requests; Provide on-site support for Benefits: providing general assistance to employee inquiries, open enrollment communication, benefits website assistance (ADP) and forwarding leave of absence information
• Coordinate with Payroll regarding employee inquiries, final pay delivery when needed
• Work with the ACM to handle general internal communications and updating platforms such as SharePoint, Workplace and in-theatre digital signage; Assist them with administrative systems duties as assigned, including CONCUR, ARIBA, Serrala, Success Factors, and Last-minute tickets site
• Coordinate Cirque-specific customer service concerns brought forward by the Partner and coordinate with appropriate Cirque departments
• Produce show-specific incident reports and show stop reports
• In conjunction with ACM and TD, facilitate VIP tour requests from Cirque and Partners
• Support and uphold the mission and values of Cirque du Soleil by ensuring a safe and professional working environment
• Complete other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees