Compact Equipment Repair Specialist

Louisiana Cat • Lacombe, LA

4d • $60,000 - $120,000 • Hybrid

About The Position

Louisiana Cat is seeking a Compact Equipment Repair Specialist for its Lacombe, Louisiana location. This role involves servicing and repairing Caterpillar Compact (BCP) equipment, either at the shop or at customer sites. The ideal candidate will possess a strong work ethic, the ability to complete tasks efficiently and safely with minimal supervision, and a commitment to customer service and safety.

Requirements

• High school diploma or equivalent
• Minimum of 3 years of experience with troubleshooting and repair skills on Construction Equipment such as Skid Steers and Mini Excavators.
• Extensive knowledge of diesel engine systems, hydraulics, electrical and undercarriage including diagnostics, repairs, and maintenance
• Must own required tool inventory.
• Proficiency in using diagnostic tools and equipment
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day

Nice To Haves

• Technical degree or certification in diesel mechanics preferred

Responsibilities

• Diagnose, troubleshoot, repair and reconditioning of all components of compact equipment such as electrical codes, engines, fuel systems, hydraulics, power generation and power trains
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submission of information according to Caterpillar standards and technical service manuals
• Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers
• Tests and verifies proper operation of all repairs
• Prepares and completes all work order documents on our Caterpillar customer service report software systems; in addition, accesses databases required to complete the job
• Completes assigned jobs and tasks to meet flat rate time and re-work standards
• Ability to act with a great sense of urgency to meet customer needs and work under fast-paced, time-constraining circumstances.
• Promote positive customer service according to Caterpillar and Louisiana Cat expectations

Benefits

• Health, Dental, Vision
• $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED