Community & Workforce Specialist II - Sullivan Jackson Employment Center

Pima County • Tucson, AZ

14h • $21 - $29 • Onsite

About The Position

Community & Workforce Development (CWD) is seeking a qualified professional to support workforce development and employment readiness services at Tucson House, as part of the Thrive in the 05 Choice Neighborhoods Initiative. This position will provide low-barrier employment support to residents facing a variety of workforce challenges, including long-term unemployment, disabilities, limited English proficiency, and other re-entry barriers. Responsibilities include delivering job readiness training, individualized employment coaching, and coordinating workforce development opportunities that promote self-sufficiency and long-term employment outcomes. The position will work closely with Tucson House residents, CWD staff, and community partners to expand access to employment, career pathways, and supportive services.

Requirements

• Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.
• One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
• Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Nice To Haves

• Minimum two (2) years experience providing workforce development, employment readiness, career coaching, and/or job placement services.
• Minimum two (2) years experience working with individuals facing barriers to employment, including older adults, persons with disabilities, re-entry populations, individuals with limited English proficiency, and/or those experiencing long-term unemployment.
• Minimum one (1) year experience facilitating workshops, trainings, or educational presentations related to employment, job readiness, or digital literacy.
• Minimum two (2) years experience providing individualized coaching, case management, or supportive services that promote employment and self-sufficiency.
• Minimum one (1) year experience working independently with limited supervision while demonstrating accountability, professionalism, and integrity.
• Minimum one (1) year experience coordinating services with community partners, employers, workforce agencies, or other stakeholders to support positive participant outcomes.
• Bilingual communication skills in English and Spanish and/or one (1) year experience serving culturally diverse populations.

Responsibilities

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department.
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services.
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs.
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance.
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners.
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities.
• Provides input to management in the development of program goals and objectives.
• Manages and maintains accurate records of program participants and their progress.
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Benefits

• competitive salaries
• generous health insurance coverage
• retirement plans
• flexible work schedules
• a generous family leave policy
• wellness programs
• opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree