Community & Workforce Specialist I - One-Stop

Pima County•Tucson, AZ

3d•Onsite

About The Position

The Pima County Community & Workforce Development Department has an opening for a Community & Workforce Specialist I. The successful candidate will communicate with employers who would like to post jobs and help create job postings to share with jobseekers via email, webpage and in resource rooms. The employee will also assist in hosting recruitment events and job fairs. Additional duties will include providing receptionist/administrative assistant support and assisting customers at both front reception and the resource/computer rooms at the Pima County One-Stop locations. Community & Workforce Development Department works with vulnerable populations and minors. A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Requirements

Associate’s degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.)
One year of experience with Pima County as a Community & Workforce Technician I or II or similar Pima County position, as determined by the department head at the time of recruitment.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.
A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Nice To Haves

Minimum two (2) years experience with Microsoft Office Suite (Word and Excel), and basic computer functions.
Minimum two (2) years experience providing direct customer service or assistance to the public including; answering questions, providing information, completing forms/applications, or helping customers access services.
Minimum six (6) months experience in workforce development, employment services, career services, job placement, recruiting, and/or a related field.
Minimum one (1) year experience conducting community outreach or participating in job fairs, workshops, orientations, recruitment events, employer events, or similar activities.
Bilingual (English/Spanish - speaking, reading, writing).

Responsibilities

Participates in the day-to-day operational and support activities of a functional program or work unit within the Community & Workforce Development Department.
Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person.
Assesses the needs of community members and provides guidance on appropriate resources based on individual needs.
Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance.
Represents the program or work unit at community events and in meetings with County personnel and/or community partners.
Provides administrative and other support essential to the completion of program or work unit objectives.
Communicates with and participates in program activities in coordination with other County departments and community partners.
Provides input to management in the development of program goals and objectives.
Manages and maintains records of program participants and their progress.
Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.