Community Wellness Coach - Victorville

Inland Empire Health Plan•Victorville, CA

1d•$27 - $36•Onsite

About The Position

Under the direction of the Community Wellness Center (CWC) Leadership Team, the Community Wellness Coach leads and supports a variety of health and wellness programs—including nutrition education, food demonstrations, fitness classes (e.g., Zumba, Yoga, meditation), and personalized coaching—for IEHP members and the surrounding community. This role empowers participants across diverse lifestyles and backgrounds to take charge of their health through education, encouragement, and community connection. The Community Wellness Coach facilitates group classes using and/or developing curriculum, implements effective teaching strategies, monitors participant progress, and maintains accurate records. They also provide one-on-one coaching, helping individuals set and achieve realistic wellness goals related to nutrition, movement, and overall well-being. The Community Wellness Coach ensures a safe, inclusive, and engaging environment, reports facility needs, and provides certified CPR/First Aid when necessary. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Minimum of three (3) years of experience as a nutrition coach or instructor directly related to the duties and responsibilities specified required
Specific experience teaching nutrition and developing nutritious meal plans in a group setting
High School Diploma or GED required
Active Food Handler’s Card (Riverside and San Bernardino Counties)
Active CPR/First Aid Certification
ServSafe Certification
Mandated Reporter Training (to be completed within 30 days of hire)
Child Development Certification (to be completed within 90 days of hire)
An active, unrestricted, and unencumbered group fitness, fitness, nutrition, or equivalent certification for all ages from an accredited program (such as NASM, ACE, ISSA, ACSM, AFAA, NCAA, or similar) is required upon hire.
Valid California Driver’s license and valid automobile insurance
Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
Knowledge of Macronutrients, micronutrients, hydration, digestion, and metabolism
Knowledge of Exercise principles and group fitness dynamics
Knowledge of Kitchen and fitness equipment safety
Knowledge of Teaching strategies, music cueing, and choreography
Knowledge of Motivational Interviewing
Skill in the use of first aid procedures
Strong interpersonal communication skills
Ability to work effectively with people of all ages, cultures, and skill levels
Ability to positively support fitness and nutrition goals for members
Ability to conduct safe and effective group classes
Ability to effectively prepare and process administrative paperwork
Ability to motivate and support participants with professionalism and care
Ability to collaborate with other team members and community partners

Nice To Haves

Associate’s degree from an accredited institution preferred
In lieu of the required fitness/nutrition certification, a Bachelor’s degree in Kinesiology or a related field from an accredited institution may be accepted. However, individuals hired under this provision must register for and complete an approved group fitness, fitness, nutrition, or equivalent certification within the first six (6) months of employment.

Responsibilities

Conduct group classes and workshops across nutrition, fitness, and lifestyle wellness; ensure proper safety techniques and inclusive teaching strategies.
Support special wellness events at assigned locations.
Promote continuity of care through accurate documentation of participant referrals to ensure closed care gaps.
Responsible for preparing and processing administrative paperwork to support daily operations and ensure organizational efficiency.
Design, develop, and continuously refine evidence based wellness curricula by integrating current public health research, community needs assessments, and behavior change models; create structured lesson plans, participant materials, and multi week program outlines that ensure consistency, cultural relevance, accessibility, and measurable learning outcomes across all class offerings.
Provide personalized or group coaching by creating customized nutrition and fitness plans tailored to individual needs, helping participants set and achieve both short and long term wellness goals.
Foster a safe, supportive, and inclusive environment by practicing empathetic, effective communication in both individual and group settings, building trust and connection, reducing social isolation, and encouraging continued progress on each participant’s wellness journey.
Maintain positive relationships through follow-ups and ongoing encouragement in individual, small and large group settings.
Maintain clean and safe kitchen, fitness, and activity spaces; enforce safety protocols; report facility needs; and provide CPR/First Aid when required.
Work with CWC leadership on new wellness initiatives based on community feedback and health trends and travel to designated locations to deliver classes as needed.
Collect and analyze data on participant progress (e.g., attendance, goal achievement, satisfaction surveys) to help evaluate program effectiveness and guide future improvements, as part of the quality assurance program.
Adhere to quality assurance audits in programming areas (Kitchen, Play Area, Computer Lab, Multi-Purpose Rooms, Lobby, etc.) to ensure safety standards are documented and followed.
Adhere to Meditrac job aids for proper entries and maintaining minimal error standards for PowerBI reporting.
Act as a member advocate and liaison by assisting with service navigation, forwarding inquiries to internal teams, and ensuring timely access to care through inbound/outbound calls and in-person engagement.
Promote wellness events, mobile clinics, and programming at designated locations.
Manage wellness administrative and operational tasks to ensure smooth program delivery, including scheduling classes, maintaining accurate records, preparing reports, coordinating supply orders, and supporting communication workflows across teams and locations.
Perform any other duties as required, relevant to the position, center, and organization to ensure Health Plan operations and department business needs are successful.