Community Technician - Palace - Friday-Tuesday 7am-3:30pm

Bowery Residents' Committee • New York, NY

6d • Onsite

About The Position

This position is for a Community Technician at the Palace residential program, which serves individuals experiencing homelessness. The role focuses on maintaining a safe environment, engaging residents empathetically, and addressing their needs. Responsibilities include screening residents and visitors, documenting incidents and progress, managing supply inventory, conducting fire safety drills, providing first aid/CPR/NARCAN assistance, assisting with inspections and audits, escorting clients, serving meals, and maintaining facility cleanliness. The position is subject to mandatory overtime.

Requirements

• High School diploma or GED required
• CPR Certification or the ability to obtain certification required
• NYC Fire Safety Guard Certification or the ability to obtain certification required
• TB clearance when required
• Effectively communicate with others both in writing and orally
• Ability to maintain professional boundaries
• Basic computer literacy required

Nice To Haves

• NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification
• Security guard license preferred; employees must be willing to attempt to acquire license
• Food Handler Certificate preferred; employees must be willing to attempt to acquire certification
• Experience working with individuals experiencing homelessness preferred
• Bilingual abilities a plus

Responsibilities

• Monitor a residential program for individuals experiencing homelessness, focusing on maintaining a safe environment.
• Engage individuals in an approachable and empathetic manner.
• Perform rounds and address the varied needs of individuals experiencing homelessness.
• Manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust.
• Screen residents and visitors at the front door.
• Create written documentation, including logbook entries, incident reports, and progress notes.
• Manage inventory for supplies.
• Maintain fire safety drills and logs.
• Provide emergency first aid/CPR assistance/NARCAN when needed.
• Assist with inspections and audits.
• Escort clients and serve meals as needed.
• Help maintain an orderly and clean facility.
• Perform related duties as assigned.

Benefits

• Health insurance
• Paid sick time
• Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents
• A minimum of 3 weeks paid vacation
• 12 paid holidays
• Additional paid sick and personal time
• A 403(b) pension plan with a matching benefit paid by BRC
• Tuition assistance
• Many training opportunities for career development
• Flexible spending accounts (FSAs) for healthcare, transit, and childcare

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED