Community Support Worker

New Age Services Inc. • Calgary, AB

1d • CA$21 - CA$23 • Hybrid

About The Position

This role involves directly supporting individuals who may experience a range of challenges including Autism Spectrum Disorder, Developmental Disabilities, Mental Health Challenges, Schizophrenia, Complex Behaviors, Substance Use (with a Harm Reduction Approach), Trauma Histories, Communication Barriers, and being Medically Fragile. The approach is person-centered, trauma-informed, and culturally responsive, within a team that values dignity, choice, and inclusion.

Requirements

• A diploma or degree in Disability Studies, Social Work, Psychology, or a related field. (equivalencies will be considered, programs completed internationally may require a WES or IQAS assessment)
• Strong communication, teamwork, and problem-solving skills.
• Current First Aid/CPR and Non-Violent Crisis Intervention certification, APRP, Medication Administration, PBS, Food Safety and others related to Human Services(or willingness to obtain).
• Clear criminal record check including vulnerable sector screening (or willingness to obtain).
• Intermediate computer skills.

Nice To Haves

• Experience supporting individuals with developmental disabilities (preferred).

Responsibilities

• Support individuals in daily living, recreation, employment, and community participation.
• Implement and monitor individualized service plans.
• Respond to behavioral and emotional needs using trauma-informed and person-centered approaches.
• Maintain accurate documentation and comply with agency policies and provincial regulations.
• Collaborate with families, guardians, and interdisciplinary teams.

Benefits

• Shift Differentials – Earn an additional $0.25 to $0.50 per hour for evening and weekend shifts.
• Cost-Shared Health & Dental Benefits – Available after a 3-month probation period.
• Paid Time Off – Includes 4% vacation and 6 additional flex days after 3 months of employment.
• Mileage Reimbursement – For travel related to client support (where applicable).
• Employee Assistance Program (EAP) – Confidential support for mental health, finances, and more.
• Health and lifestyle spending account– available after 2 years of employment.
• Supportive Team Culture– We value collaboration, respect, and continuous learning.
• Professional Development– Access to training, mentorship, and leadership opportunities.
• Meaningful Work– Make a real difference in someone’s life every day.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree