About The Position

The field of human services provides meaningful work where your contributions directly impact and contribute to an individual’s well-being while supporting the development of more inclusive communities. Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset and endeavors to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement. This is a permanent part-time position located in the Calgary area, totaling 26 hours per week. The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities in inclusive settings that allow natural interaction with a variety of people. Clients can choose to engage in self-employment, volunteering, recreation, and leisure activities, with support to set goals, develop new skills, and create natural supports within the community. The Community Support Worker (CSW) is an essential role that supports clients to build a strong sense of empowerment, make positive decisions, establish themselves as part of their community, and provides development and stability in their daily activities. This role involves establishing professional boundaries, providing guidance on emotional support, daily living skills, and engaging with community resources based on the goals in their Individual Support Plan (ISP).

Requirements

  • Ability to maintain confidentiality
  • Strong verbal and written communications
  • Ability to approach situations with positivity
  • Ability to adapt communication styles
  • Display patience
  • Post secondary education in Human Services
  • A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
  • A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS

Nice To Haves

  • Knowledge in supporting adults with developmental disabilities preferred
  • A vehicle and valid driver's license are considered assets

Responsibilities

  • Establish respectful and professional boundaries while developing positive working relationships with clients
  • Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP)
  • Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities; and management of health-related matters as directed by the client coordinator
  • Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable
  • Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals
  • Responsible for checking email communications at the beginning of every shift
  • Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of: Monthly timesheets, Monthly expenses, Client Monthly Summaries, Hazard Reports, Staff Incident & Near Miss Reports, Client Incident Reports
  • Actively participate in the CASS Health & Safety program, and adhere to Health and Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
  • Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs
  • Model and demonstrate CASS values in all interactions with clients, staff, and community members
  • Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
  • Demonstrate an ability and willingness to give and receive honest, balanced feedback
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