Community Support Worker - Day Options Program (Permanent Part-Time)

CASS Human ResourcesCalgary, AB
Onsite

About The Position

The field of human services provides meaningful work, directly impacting and contributing to an individual’s well-being while supporting the development of more inclusive communities. Calgary Alternative Support Services (CASS) recruits and mentors human service professionals for disability advocacy and community engagement. The Calgary Alternative Day Options (CADO) program is a community-based day program for adults with disabilities, occurring in inclusive settings. Clients are supported to set goals, develop new skills, and create natural supports within the community through self-employment, volunteering, recreation, and leisure. The Community Support Worker (CSW) is an essential role at CASS, supporting clients to build empowerment, make positive decisions, establish themselves in their community, and achieve development and stability in daily activities. This role involves establishing professional boundaries, providing guidance on emotional support, daily living skills, and engaging with community resources based on Individual Support Plans (ISP).

Requirements

  • Ability to maintain confidentiality
  • Strong verbal and written communications
  • Ability to approach situations with positivity
  • Ability to adapt communication styles
  • Display patience
  • Post secondary education in Human Services
  • A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
  • A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS
  • A vehicle
  • A valid driver's license

Nice To Haves

  • Knowledge in supporting adults with developmental disabilities preferred

Responsibilities

  • Establish respectful and professional boundaries while developing positive working relationships with clients
  • Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP)
  • Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities; and management of health-related matters as directed by the client coordinator
  • Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable
  • Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals
  • Responsible for checking email communications at the beginning of every shift
  • Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of: Monthly timesheets, Monthly expenses, Client Monthly Summaries, Hazard Reports, Staff Incident & Near Miss Reports, Client Incident Reports
  • Actively participate in the CASS Health & Safety program, and adhere to Health and Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
  • Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs
  • Model and demonstrate CASS values in all interactions with clients, staff, and community members
  • Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
  • Demonstrate an ability and willingness to give and receive honest, balanced feedback

Benefits

  • Referral Program (for existing CASS staff members)
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