Community Support Worker

Ember Korowai Takitini • Hamilton, ON

1d • NZ$25 - NZ$30 • Hybrid

About The Position

Ember Korowai Takitini offers a range of services and supports for individuals with mental health, addiction, or intellectual disability needs. The organization aims to support people in living the lives they choose and challenges systems that hinder them. The Waikato services provide individually tailored community-based mental health and addiction support for adults with high and complex needs. This integrated service combines Community and Peer Support Workers with Registered Nurses, Social Workers, Counsellors, and AOD Practitioners to deliver holistic rehabilitation and support. The service receives referrals from Te Whatu Ora’s Inpatient Coordination Team and supports individuals with complex mental health and addiction needs, including those with higher-risk substance-use patterns. The mobile team operates dynamically across the region, responding to changing needs and supporting individuals in various community settings.

Requirements

• Proven experience supporting adults with mental health and addiction challenges, including confidence managing AOD-related risks. Demonstrated MH&A-specific practice is required; aged-care or disability support experience alone does not typically provide the necessary skills.
• A Full NZ Driver's Licence and be a confident driver.
• Strong skills in recovery-focused, strengths-based, and trauma-informed approaches.
• The ability to work closely and collaboratively with our multidisciplinary team and with clinical partners to ensure integrated, values-led support.
• NZ Citizenship, Residency, or a valid/current work visa that allows for permanent full-time work (40 hours per week). Applications will be immediately declined if this requirement is not met or the visa does not permit 40 hours of work per week.

Nice To Haves

• A New Zealand Certificate in Health and Wellbeing Level 4, or equivalent qualification (strongly preferred).

Responsibilities

• Provide flexible, responsive support to adults with both mental health and addiction support needs.
• Work across the Hamilton region, driving between locations and adapting to rapidly changing circumstances.
• Support individuals to build independence, wellbeing, and resilience.
• Assist with daily living tasks, community participation, emotional regulation, and wellbeing planning.
• Utilize de-escalation skills, recovery-focused approaches, and calm, confident decision-making to maintain safety.
• Work collaboratively with the multidisciplinary team and clinical partners to ensure integrated, values-led support.
• Make sound decisions on the spot while maintaining calm, respectful, person-centred practice in a high-pace environment.

Benefits

• Additional leave, including recreation days and study leave
• A comprehensive Health & Wellbeing programme, including health checks, flu vaccinations, and Employee Assistance Programme (EAP), and more
• Training opportunities for upskilling, personal & professional development, and career progression.
• The opportunity to make a meaningful impact every day in a values-led organisation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree