Community Support Worker (Female)
New Age Services Inc.•Calgary, AB
•Onsite
About The Position
We are currently seeking a dedicated Female Community Support Worker to join our Nelson Group Home team in NW Calgary. In this role, you will support individuals with complex behaviours, mental health challenges, trauma, and developmental disabilities, helping them build independence and actively participate in the community. Due to the personal care and safety needs of some individuals, this position requires a female support worker.
Requirements
- Knowledge of trauma-informed care & harm reduction philosophy
- Experience or understanding of mental health, addiction, and complex behaviours
- Comfort working in fast-paced, high-needs environments
- Confidence managing challenging behaviours, including verbal/physical aggression
- Willingness to use PPE and follow infection control protocols
- Strong communication, problem-solving, and leadership skills
- A proactive mindset—always learning, researching, and adapting
- Certificate/Diploma in Human Services, Disability Studies, or related field (or equivalent)
- Class 5 Driver’s License + reliable vehicle
- Minimum $2,000,000 liability insurance
- Strong computer skills (MS Office)
- Ability to support individuals with complex needs
Nice To Haves
- 1+ year experience in human services, outreach, or group home settings
- Experience with trauma, addiction, and harm reduction
- Background in healthcare or medical field
- Current certifications: First Aid/CPR, Medication Administration, Non-Violent Crisis Intervention (NVCI), Abuse Prevention & Positive Behaviour Supports
Responsibilities
- Provide holistic support (medical, emotional, behavioural, physical, and environmental)
- Support individuals with conditions such as FASD, BPD, ADHD, schizophrenia, addiction, trauma, and mood disorders
- Follow individualized support plans to help individuals achieve their goals
- Assist with personal care, including hygiene and g-tube feeding (if required)
- Administer medications and documentation
- Accompany individuals to medical, legal, and community appointments
- Support individuals in daily activities, chores, and community engagement
- Maintain safe, clean living environments
- Handle incident reports, fire drills, and hazard assessments
- Communicate with families, guardians, and external professionals
- Support individuals on Opioid Dependency Programs (ODP/OAT)
- Apply trauma-informed care and harm reduction practices
- Safely manage environments involving biohazards and substance use
- Respond confidently in crisis situations
Benefits
- Ongoing training & professional development
- Competitive wages and benefits
- Mileage reimbursement: $0.50/km
- 4% vacation pay
- 6 flex days/year (after 3 months)
- Opportunities to pick up additional shifts
- Continuous training & skill development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
